This role is a fixed term contract limited to two years
THE ROLE & THE TEAM
ZPS Banking Operations team is responsible for operational payment transaction processes for all payment methods offered by Zalando Payments GmbH to Zalando platform customers.
In Zalando Payments, we work to deliver a flawless Zalando customer experience during the checkout, as well as processing and reconciling customer payments. Through smart risk steering we boost conversion and deliver a competitive advantage to our customers, covering the entire financial process.
As a Junior Manager in ZPS Banking Ops you will control and reconcile the payment settlement processes within our financial accounting systems.
Together with a strong team, you will support the optimisation of the operational processes related to payment transaction processing and reconciliation of settlements across various payment methods by interfacing with Payment Service Providers (PSPs) and Delivery Partners, as well as realising projects supporting Zalando Payments’ strategy. You will work closely with our Finance, Technology, Product and Customer Operations teams.
INCLUSIVE BY DESIGN
If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!
At Zalando, our vision is to be the leading European technology platform for fashion and lifestyle – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds.
We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential.
We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.
Discover more about our commitment to creating a diverse and inclusive workplace: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion
WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)
You’ll be responsible for delivering high-quality financial operational processes, by following defined processes and procedures
You’ll resolve operational issues and seek guidance in case of high complexity or high impact topics, for example where standard solutions would not deliver desired effect and might create risk
You’ll detect problems and proactively look for solutions in consultation with the lead
You’ll assure the quality standards in your area of responsibility
You’ll take ownership of your tasks and follow-up
WE’D LOVE TO MEET YOU IF
You autonomously, accurately and in a timely manner, execute finance transactions
You seek guidance from your expert colleague or coordinator for non-standard transactions, and you contribute your own ideas and suggestions based on your knowledge, collected data and information
You always act in a service-oriented manner and put the customer at the center of your actions
You participate in finance processes, execute transactions and report activities contributing to financial statements, reporting and data accuracy, timeliness, and compliance
OUR OFFER
Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days)
2 paid volunteering days a year
Employee shares programme
40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
Relocation assistance available (subject to prior agreement)
Family services, including counselling and support
Health and wellbeing options (including Wellhub, formerly Gympass)
Mental health support and coaching available
Drive your development through our training platform and biannual peer-to-peer review
