Formed by Zalando employees who identify as part of the Asia-Pacific community, the group advocates for and represents their experiences to create a more inclusive environment that considers intersectionality. They form a safe space to support, care for, and nurture members in and outside of Zalando.
Inclusive by design - Our D&I Strategy
At Zalando, we strive to be Inclusive by design. By doing so, we unlock the potential of our people, our platform and our industry. Our updated strategy focuses on two pillars, each with three impact areas which will help Zalando build a high performing business, create meaningful progress and unlock potential and growth.
See our D&I commitments
Inclusive by design impact areas
01. Unlocking the potential of our people
At Zalando, we create an inclusive culture by building equitable systems and empowering teams through inclusive leadership and mutual accountability.
- Inclusive leadership
We all shape the culture we work in and, but our leaders set the standard. Our focus is on making inclusive leadership a shared capability with clear, measurable accountability.
- Equitable systems
Equity is about designing systems that work for everyone; not by treating everyone the same, but by removing barriers so individual employees have access to what they need to succeed.
- Diverse teams
Diverse teams at every level of the business help us understand the diverse needs of our broad customer base, make better decisions, and innovate more successfully. We will focus on steady, measurable progress in strategic growth areas. Our continued priority will be women in leadership and tech roles, while also continuing to support wider communities across the business.
02. Unlocking the potential of our platform and industry
Zalando strives to be a welcoming platform for all customers and partners seeking inclusive products, accessible experiences and authentic representation, with a focus on Adaptive fashion.
- Inclusive products and partnerships
Inclusive design helps us serve customers who have historically been underserved in the industry. Our work in Adaptive fashion has shown what is possible when customer insight, design innovation and commercial opportunity align.
- Inclusive experiences
Customers experience Zalando in many different ways. Designing for inclusion means striving for our platform to offer an excellent experience for as many people as possible, improving satisfaction and long-term value.
- Authentic representation
Zalando welcomes everyone and we know representation has the greatest impact when it is consistent, credible and respectful.
To find out more about our recent D&I achievements and projects, you can read the do.BETTER highlights and insights.Our Employee Resource Groups
The communities supporting and amplifying employee voices at Zalando
Zalando’s Employee Resource Groups (ERGs) are communities organized independently by our employees and generally formed on the basis of shared identity or experience.
ERGs enhance workplace culture and foster a diverse and inclusive environment. They aim to create safer spaces where colleagues come together, raise awareness and support, and amplify employee voices to inform leadership about the needs of their communities.
Our employees initiate community projects and act as advisors and a sounding board on many projects around diversity and inclusion within the company. The ERG programme is one of many Zalando sponsored measures aiming to ensure a more respectful and inclusive company culture, as stated in our D&I strategy, Inclusive by design.
In alphabetical order, these are our current 12 ERGs and their self-presentation:
The Black Employee Connection provides a safe space for Black employees to celebrate and empower Zalando’s Black community through the amplification of Black voices, the advancement of Black excellence, and by driving inclusion and sustainable change within Zalando.
En-Able exists to ensure that disability inclusion and caregiver support are rooted in the very foundation of our Zalando, championing the belief that a diverse workforce is a strategic strength. By empowering employees facing disability-related challenges and equipping leaders with the tools for inclusive collaboration, we foster an environment where everyone can thrive. Through active partnerships with sponsors and allies, we grow these values into our daily business practices, driving the innovation and resilience that lead to stronger company outcomes.
Embracing the Jewish traditions, this group is dedicated to celebrating the diverse cultural milestones and fostering greater understanding. Open to everyone across Zalando, Jewish employees and allies alike, this group invites all to engage, discover, and support one another in the collective growth.
The Mental Wellbeing Community exists to help Zalando employees nurture the mental health and wellbeing of themselves and people they work with. The group aims to promote a safe platform for exchange on mental wellbeing challenges in their various forms and increase knowledge through thought-provoking enablements and events and also through community support.
Our mission is to celebrate and elevate the Muslim community at Zalando. Through strategic advocacy and the promotion of professional excellence, we create a space where our members feel seen, supported, and empowered. We are committed to shaping a more inclusive workplace that values our unique perspectives and drives long-term impact across the organization.
The Neurodiversity ERG aims to create awareness, provide an exchange platform and understand the current neurodivergent community at Zalando. They support in building a more inclusive and understanding environment for our colleagues with Autism , ADHD, Dyslexia, Dyspraxia, Dyscalculia, Tourette Syndrome, or other neurodivergent conditions, and their teams and leads. By raising awareness and making thoughtful adjustments to recruitment practices, management approaches, and workplace environments, they aim to help our neurodivergent colleagues thrive and reach their full potential.
Pride at Zalando ERG is a pulse of authenticity and a celebration of queer joy that drives our company culture forward. This ERG empowers LGBTQI+ talents and allies to shape a workplace where "come as you are" isn't just a slogan, but a lived reality supported by bold advocacy and global community. By turning shared experiences into collective strength, they ensure that the future of fashion is as diverse, vibrant, and inclusive as the people who create it.
Women in Finance (WiFi) is a community for women in any financial or corporate governance field at Zalando. Our mission is to provide a platform for networking and personal development.
By creating safer spaces that promote mutual support and empowerment, we enhance our collective potential for personal and professional growth.
Zalando Parents Group (ZPG) is a parent-led initiative that aims to foster an inclusive and supportive workplace for parents at Zalando. Its mission is to create a supportive community, advocate for family-friendly policies and work-life balance initiatives through collaboration with Works Councils and leadership. They also provide resources and opportunities for the personal and professional development of parents. Through key initiatives, ZPG aims to create an environment where parents can flourish both personally and professionally.
The Women in Tech ERG is where ambition meets community and potential becomes reality. We empower women across all technology roles to connect, grow, and lead by creating spaces for authentic collaboration and mutual support. From sharing breakthrough moments to navigating career challenges, we ensure every woman in tech has the community, resources, and visibility needed to shape the future of technology at Zalando and beyond.
The Zalando Women’s Network’s mission is to be Zalando’s definitive catalyst for inclusive leadership, driven by a FLINTA* perspective. While born from a mission to empower women, we now drive measurable growth for all genders, pioneering a culture of allyship that empowers every underrepresented voice and sets the industry gold standard for ERG impact.
“D&I isn’t about checking boxes, it’s about building a workplace where everyone feels secure enough to thrive and a robust, attractive platform with great partners. By focusing on systemic change, we are making Zalando a place where fairness is built-in and where our digital experience is effortlessly accessible and welcoming to all.”