THE ROLE & THE TEAM
Incentives (vouchers or coupons) are a key commercial tool for Zalando. They are crucial for fostering ongoing customer engagement and loyalty, enabling successful commercial activities, and achieving financial goals. The Incentives domain bridges CX by ensuring seamless customer interaction with their voucher, UX by empowering commercial stakeholders to meet their objectives, and Optimization by developing algorithms for customer targeting and assortment selection to enhance voucher ROI.
As Principal Product Manager - Incentives, you will work with engineering, applied science, and analytics teams to build a sophisticated optimization product relying on both customer targeting and assortment selection, to improve the efficiency of our vouchers and the success of our commercial campaigns. In an agile development process, you will understand stakeholder needs, work with the engineering and applied science teams to come up with solutions, drive delivery and prioritise development. Ultimately, you’re the one responsible for delivering the right product, even if that means challenging existing processes. governance, and setups. As the key interface between Business, Engineering and Data Science, your decisions will impact the experience of millions of Zalando shoppers and have a direct and measurable impact on the bottom line of our business.
WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)
Create cutting-edge optimization products for vouchers, for millions of Zalando customers, over 300k items in 24+ countries
Create and deliver against a long-term vision, identify and prioritize problems and solutions, build fact-based business cases
Structure complex mathematical/economics topics into easy-to-understand messages and communicate effectively across all levels. Work with the team and stakeholders to develop and prioritize epics and user stories
Lead the delivery with engineering, and data science teams in an agile development process
WE’D LOVE TO MEET YOU IF
Product management experience on a lead/principal level, owning a long-term vision and roadmap, using a data-driven approach to identify problems and guide the implementation of solutions in line with the vision
Excellent communication skills with the ability to understand, analyze, and clearly communicate business problems and priorities to engineering teams and business stakeholders
Very good understanding of econometrics, math, and statistics as well as Python/SQL skills
Experience in operations research, data science, or machine learning
Preferred Masters/PHD in economics or a science related field
OUR OFFER
Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration
Work from abroad for up to 30 working days a year
27 days of vacation a year to start for full-time employees
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Wellhub, formerly Gympass)
Mental health support and coaching available
Drive your development through our training platform and biannual peer-to-peer review
Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us
INCLUSIVE BY DESIGN
At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.
We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.
do.BETTER - our diversity & inclusion strategy: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion
Please note that all applications must be completed using the online form - we do not accept applications via email.
