THE ROLE & THE TEAM
As a Senior Process Manager (all genders) in our OPEX Supply Team, you will play a key role in implementing and executing an operational excellence framework tailored to the Lounge Supply department. Working alongside a team of Process Managers, you will serve as a key partner within the business unit, bridging strategic priorities with day-to-day operational activities.
Your mission is to drive operational and business excellence across all Supply processes, from partner offers to the receipt of orders in our warehouses. To achieve this, you will document and analyze current workflows, identify areas for improvement, and measure the success of process management initiatives. Acting as the go-to expert for process improvement initiatives from business teams, you will guide and support them through a continuous improvement journey, ensuring sustainable and impactful results.
INCLUSIVE BY DESIGN
At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.
We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.
do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/diversity-inclusion
Our employee resource groups: https://corporate.zalando.com/en/diversity-inclusion/our-employee-resource-groups
WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)..
Seek opportunities for process improvements and go for them! You’re the central contact for Lounge Supply Teams from Buying to Operations and Production until articles are ready to go live.
You change the Supply team's work life for the better, by designing and implementing a culture of continuous improvement and acting as the keeper of core process excellence principles.
You challenge the status-quo: analyse, identify, and evaluate potential process improvements and execute them in collaboration with colleagues and suppliers. Your responsibility covers the entire procure to pay process.
Leverage operational KPIs, perform root cause analysis, propose corrective action plans.
Using a structured operational excellence framework, lead transformational projects, leveraging your relationship building and process engineering skills.
Your role will be key to laying the foundation for solid operational excellence and processes that fit to our customer and business needs.
WE'D LOVE TO MEET YOU IF..
You have a proven track record of leading and delivering continuous improvement projects and are experienced in e-commerce industry, 5+ professional experience.
You have developed a strong command of how to implement process improvements. Change management is your favourite discipline and you enjoy working autonomously.
You are a self-starter who will take ownership of projects and business problems bringing them to a successful result.
You validate solutions with your stakeholders at an early stage and ensure that the solutions meet the business requirements. Therefore you provide high-quality insights based on data, derive conclusion and facilitate decision making and solution implementation.
You have excellent communication skills and feel comfortable interacting with a big group of diverse stakeholders (internal and external).
You quickly dive into complex challenges, persistently pursuing goals without losing sight of the bigger picture, and effectively communicate with stakeholders at all levels to foster collaboration.
OUR OFFER
Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration
Work from abroad for up to 30 working days a year
27 days of vacation a year to start
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Gympass)
Mental health support and coaching available
Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us
ABOUT ZALANDO LOUNGE
Zalando Lounge is an online shopping club for fashion and lifestyle products in 17 European countries. We offer our members daily, time-limited sale campaigns with discounts of up to 75% off the recommended retail price. However, Zalando Lounge is so much more than discounts. Our strength lies in our focus on fashion: from sought-after labels to niche brands, from famous international names to trendy luxury brands, we make sure to meet the fashion taste of all our customers, who are always on the hunt for the best products at the best prices. Working with our brand partners, we're pioneering innovative supply-chain and production processes and offer them an impactful and smart solution, creating a new way to shop for fashion - and a new way to sell it.
Please note that all applications must be completed using the online form - we do not accept applications via email.
