Your next career step: Team Lead at Outlet by Zalando

At Outlet by Zalando, our Team Leads are the people who make sure everything runs smoothly in their area every day. Together with their team they ensure a great shopping experience for our customers from the first hello to the moment they receive their shopping bags at checkout.

We are always looking for Team Leads to join our teams in our Outlet by Zalando, located across cities in Germany: as a Team Lead Cash Desk, Team Lead Warehouse or Team Lead Store Floor you play a key part in shaping the shopping experience for our customers. As Team Lead, you are in charge of a motivated team of up to 15 employees and take responsibility for daily processes of your area.

by Inside Zalando

3 min

01 October 2025

Why become a Team Lead?

Becoming a Team Lead is more than managing a team and staying on top of your area's daily tasks. It’s taking the next step in your career, supported by your supervisors. From recruiting team members to advancing your skills, it’s your opportunity to grow as a leader and guide your team to succeed together.

Curious already? Check out our open Team Lead positions here.

Team Lead Cash Desk

In this role, you are responsible for making sure the checkout is more than just a transaction. Together with the team, the Team Lead Cash Desk creates a friendly and smooth experience for our customers. You ensure the processes around the final interaction with shoppers run smoothly, you support your colleagues where needed, prepare your team for special events in store, train new team members, and ensure both the customer and your team feel valued.

Team Lead Warehouse

Behind every great shopping experience is a warehouse team. As Team Lead Warehouse, you ensure the flow of goods runs efficiently, processes are followed, and the team works together across all areas. You guide team members, solve challenges, optimize processes, and play a key role in the Outlet Store’s success.

Team Lead Store Floor

You are the key driver behind the exceptional shopping atmosphere in our Outlet Store. You take full ownership of the entire store floor organization and its processes. You guide your team, manage staffing and training. You are an operational expert who brings the Zalando brand to life for our customers every day.

All roles go beyond managing people for a shift – being a Team Lead is also about growing as a leader, taking ownership, supporting team members on their career journeys, and guiding your team to shape the future of Outlet by Zalando shopping for our customers.

Real stories from our Team Leads

Don’t just take our word for it. Meet some of the Outlet Team Leads and find out more about their journey, why they love what they do, and what their day looks like.

Are you ready to take the lead?

Becoming a Team Lead at Outlet by Zalando is more than starting a new job. It’s a chance to lead, to make an impact every single day, and to grow.