THE ROLE AND THE TEAM
Tradebyte has launched Trading Services. This new offering allows global brands to outsource their operational marketplace management, enabling them to scale rapidly while focusing internal resources on core growth drivers.
We are seeking a proactive Marketplace Manager to join the service team, who is passionate about delivering world-class digital operations and driving measurable growth for major fashion and lifestyle brands.
In this end-to-end role, you will manage, scale, and optimize client operations across key European marketplaces (e.g., Zalando, Amazon, About You, Otto, and Mirakl-powered platforms). Your scope covers technical onboarding, channel integration support, catalog mapping support, merchandising, daily operational monitoring, pricing optimization, and retail media management support.
The Ideal Candidate: You bring operational rigor and commercial drive. You thrive at maintaining high technical channel health while actively optimizing product listings and performance campaigns—maximizing Gross Merchandise Volume (GMV) and client profit margins within pre-defined brand guardrails.
INCLUSIVE BY DESIGN
If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!
At Zalando, our vision is to be the leading European technology platform for fashion and lifestyle – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds.
We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential.
We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.
Discover more about our commitment to creating a diverse and inclusive workplace: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion
WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)
Channel Onboarding & Technical Integration: Lead the end-to-end technical and operational onboarding onto new marketplace channels and regional platforms, validating order routing, inventory synchronization, tax setups, and return logistics.
Catalog Management, Mapping & Content Optimization: Continuously enhance product listings (titles, bullet points, rich content like Amazon A+, backend keywords) to maximize organic search visibility, click-through rates (CTR), and conversion rates (CR), while supporting AOS on catalog error resolution, where applicable
Merchandising, Inventory & Assortment Management: Collaborate with supply chain and demand planning teams to ensure optimal inventory allocation, executing seasonal line-sheet activations and range updates aligned with stock & supply availability.
Trading, Pricing & Promotional Strategy: Execute competitive pricing strategies, markdowns, and promotional events (e.g., Prime Day, seasonal clearance) in alignment with brand guardrails and commercial calendars.
Operational Monitoring & Channel Health: Monitor operational metrics (e.g., Late Shipment Rate, Order Defect Rate, Cancellation Rate, Customer Service SLA), audit order and return flows for accurate synchronization, and diagnose technical connection issues or platform glitches to safeguard account health.
WE’D LOVE TO MEET YOU IF
Marketplace & Integration Mastery: Proficiency with e-commerce integration tools/middleware (ideally Tradebyte), direct experience with marketplace platforms (e.g., Amazon, Zalando, Otto), and working knowledge of PIM, ERP, and inventory management systems.
Data-Driven & Analytical: Advanced Excel skills and comfort analyzing large SKU-level datasets to extract insights; you make commercial decisions based on sell-through velocity, ROAS numbers, and stock-cover metrics rather than gut feel.
Growth & Performance Mindset: A solid understanding of marketplace promotional mechanics, paired with a willingness to experiment with parameters, content variations, and retail media campaigns to find incremental revenue gains.
Proactive Problem-Solver: A can-do attitude and a self-starter approach to independently navigate technical errors, platform messages, and suppressed listings as immediate operational priorities.
Customer & Stakeholder Focus: You enjoy interacting with brands and customers with a professional demeanor, building trust by applying data-driven storytelling to optimize marketplace performance.
OUR OFFER
Tradebyte provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
2 paid volunteering days a year
Hybrid working model - work where it works for you within Germany or the UK, with occasional office attendance required for moments that matter.
Work from abroad for up to 30 working days a year
27 days of vacation a year to start for full-time employees
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Wellhub, formerly Gympass)
Mental health support and coaching available
Drive your development with our training offerings and biannual peer-to-peer review
ABOUT TRADEBYTE
At Tradebyte, we work with the biggest players in e-commerce - from trendsetting fashion brands to major online retailers. Our goal is to create a workplace where everyone feels valued, supported, and empowered.
We offer flexible work schedules, professional development opportunities, and a real commitment to work-life balance. We embrace diverse perspectives and ensure that every voice is heard and respected, because you’re unique and that matters to us.
As we continue to grow, we’re looking for new colleagues who share our passion. Love what you do - do what you love. Join Tradebyte, an independent company within the Zalando Group!
