The Commercial Analytics team is the analytical powerhouse and investigative engine for the ZMS Commercial organization. We empower our Sales, Media Operations, and Commercial Development teams to navigate the market successfully by turning complex data into actionable commercial strategies.
We are the central hub where all partner and campaign performance questions land. As standard reporting is often not enough to answer the deeper "why" questions, we step in to provide clarity. We are looking for an analytical "all-rounder" to join the team as a Commercial Analyst. You will handle a dynamic mix of recurring operational reporting and varied, ad-hoc deep dives, acting as a crucial service partner to multiple commercial stakeholders.
INCLUSIVE BY DESIGN
If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!
At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds.
We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential.
We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.
Discover more about our commitment to creating a diverse and inclusive workplace: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion
WHERE YOUR EXPERTISE IS NEEDED
The Analytical All-Rounder: You act as a versatile service partner across the commercial organization. You will field requests from Sales (e.g., partner pitch data), Media Operations (e.g., campaign delivery insights), and Commercial Development (e.g., ad format performance trends).
Answering the "Why": You are the go-to investigator for partner and campaign performance. When a brand challenges their ROAS or a campaign underdelivers, you dive deep into the data to find the root cause and provide a clear, data-backed narrative.
Recurring Steering Support: You work closely with the Senior Commercial Analyst to support our core operational cadences. You will help prepare the recurring data inputs for the weekly Media Steering meetings and track ongoing pacing and ROI KPIs.
Ad-Hoc Deep Dives: You confidently manage a high-volume, dynamic pipeline of analytical requests. One day you might be analyzing the upsell potential of a specific partner segment, and the next you might be investigating the click-through-rate drop on a specific ad placement.
Commercial Storytelling: You do not just pull numbers; you translate complex data (SQL queries, dashboard outputs) into clear, compelling, and actionable recommendations for non-technical commercial stakeholders.
WHAT WE ARE LOOKING FOR
You’re proud of a degree in Business Administration, Economics, Data Analytics, Marketing, or a related field, and have 2-4 years of professional experience in Digital Marketing Analytics, Retail Media, or E-commerce Commercial Analytics.
You are highly adaptable and thrive in an "all-rounder" role where your daily tasks vary between recurring reporting and solving complex, ad-hoc puzzles.
You possess strong technical data skills: You are highly proficient in SQL to extract complex data, and you are skilled in BI visualization tools (e.g., Tableau, Looker, MicroStrategy) and advanced Excel/Google Sheets.
Ideally, you have some exposure to modern cloud data platforms (like Databricks), which is a plus as we continue to expand our analytics infrastructure.
You are familiar with AI-tooling (Cursor, Claude Code, Genie Code) and have first-hand experience leveraging the tools to improve your workflow productivity. GitHub experience is a strong plus.
You have a solid understanding of full-funnel digital advertising metrics (e.g., CTR, CVR, ROAS, CPC, CPM).
You are a natural "Data Storyteller" with a strong customer service mindset, able to synthesize millions of data points into a concise narrative that a Sales Manager can confidently present to a brand partner.
OUR OFFER
Zalando provides a range of benefits, here’s an overview of what you can expect.
27 days of holiday a year to start for full-time employees (and +1 every year until 30)
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration
Work from abroad for up to 30 working days a year
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Wellhub, formerly Gympass)
Mental health support and coaching available
Drive your development through our training platform and biannual peer-to-peer review
Please note that all applications must be completed using the online form - we do not accept applications via email.
