THE ROLE & THE TEAM
Our Brand Content team is at the heart of the digital shopping experience, ensuring that every brand partner is represented with high-quality, accurate, and engaging assets. We act as the bridge between brands, buying teams, and the platform, maintaining the visual integrity and operational flow of our online catalog.
As a Content Operations Specialist, you will play a vital role in supporting the Brand Content Onboarding process by managing operational and administrative tasks related to brand content management. Your primary goal will be to ensure a smooth and efficient content onboarding process by taking ownership of recurring support tasks, communication with stakeholders, and overall coordination.
INCLUSIVE BY DESIGN
If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!
At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds.
We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential.
We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.
Discover more about our commitment to creating a diverse and inclusive workplace: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion
WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)
Own the Onboarding Lifecycle: Manage the end-to-end operational tasks required to bring brand content to life on the platform.
Audit & Quality Control: Perform meticulous pre-checks of assets and provided information to ensure they meet our technical and brand standards.
Campaign Management: Seamlessly upload and coordinate campaigns and special content provided by brands or the internal buying team.
Maintain Content Hygiene: Proactively remove outdated or NOS (Never Out of Stock) product images and manage re-uploads when usage rights expire.
Support Stakeholders: Act as a reliable point of contact for general support requests related to brand content onboarding.
Ensure Platform Integrity: Drive accuracy and consistency across all platforms, ensuring the customer sees exactly what the brand intended.
WE’D LOVE TO MEET YOU IF
You have experience with digital asset management (DAM) and possess basic image post-production skills.
You take pride in a structured, reliable, and highly organized working style where no detail is too small.
You can manage recurring tasks and administrative coordination with ease, even in a fast-paced environment.
You are a team player with professional proficiency in both English and German.
You bring prior experience in content management, e-commerce, or a similar operational role.
You feel comfortable navigating dynamic workflows and collaborating with various internal and external stakeholders.
OUR OFFER
Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days)
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration
Work from abroad for up to 30 working days a year
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Wellhub, formerly Gympass)
Mental health support and coaching available
Drive your development through our training platform and biannual peer-to-peer review
