THE ROLE & THE TEAM
This is a unique opportunity to build a new function from the ground up. At Zalando, our Fashion Analysis & Insights team is the engine that produces powerful analytics, frameworks, and reporting to guide our commercial strategy. However, the value of these tools is only realized when they are deeply embedded in the business. That's where you come in.
We are looking for an entrepreneurial and strategic leader to fill this newly created position. You will act as the critical bridge between our talented analytics and reporting teams and the core commercial functions of Buying and Merchandising. Your mission is to own the entire go-to-market lifecycle for our reporting and analytical products, driving their adoption, implementation, and ultimate impact.
This is a greenfield role for a true self-starter. You will have the autonomy to define your roadmap, build relationships, and shape how data informs decisions at the heart of our business. If you are passionate about translating complex insights into commercial value and thrive on creating order from ambiguity, we want to hear from you.
INCLUSIVE BY DESIGN
At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.
We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.
do.BETTER - our diversity & inclusion strategy: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion
WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)
Own the Go-to-Market Strategy: You will develop and execute innovative strategies to launch, enable, and drive the adoption of our analytical tools and frameworks across the commercial organization.
Act as a Strategic Consultant: You will embed yourself with our Buying and Merchandising stakeholders, from juniors to Heads of, acting as their primary point of contact. You will educate, consult, and build trusted partnerships to ensure they extract maximum value from our insights.
Be the Voice of the User: You will establish a robust feedback loop, systematically collecting, analyzing, and translating user needs into actionable requirements for our analytics and reporting teams, directly influencing our product roadmap and preventing "insight waste."
Drive Strategic Enablement: You will move beyond simple training sessions to design and lead high-impact enablement programs, workshops, and create compelling materials that empower the commercial teams to become more data-driven.
Measure Your Impact: You will define what success looks like by developing and tracking key performance indicators for your role, including tool adoption rates, user satisfaction (NPS), and the strategic integration of our work into core commercial decisions and projects.
WE’D LOVE TO MEET YOU IF
You are a Proven Self-Starter: You have a strong track record in a "zero to one" environment where you successfully built new processes, defined your own role, and navigated ambiguity to deliver results. This is non-negotiable.
You have a Strategic & Commercial Mindset: You possess 5+ years of experience in a role that bridges the gap between technical concepts and business value, ideally from a background in Management Consulting, Go-to-Market Strategy, Corporate/Business Development, or Analytics Consulting.
You are Bilingual in Business and Data: You are fluent in the language of both commercial teams (e.g., buying, merchandising, revenue) and analytical experts (e.g., KPIs, models, dashboards and SQL). You don't need to be a data scientist, but you must be credible in both worlds.
You have exceptional Stakeholder Influence: You are a natural relationship builder and an outstanding communicator. You have a proven ability to educate, influence, and build trust with a diverse range of stakeholders, turning skepticism into advocacy.
You are passionate about E-commerce: You have a deep understanding of e-commerce business models and a genuine passion for the fashion and retail industry.
If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!
OUR OFFER
Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration
Work from abroad for up to 30 working days a year
27 days of vacation a year to start for full-time employees
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Wellhub, formerly Gympass)
Mental health support and coaching available
Drive your development through our training platform and biannual peer-to-peer review
