ABOUT THE ROLE & THE TEAM
As a Product Safety & Quality Manager (all genders), you ensure that Zalando’s customers are not just delighted by their purchases, but that they can trust that the products they purchase are both compliant and of high quality. Together with your team you are responsible for improving and implementing product quality assurance and product safety standards in line with the latest updates and best practices from the wider industry.
It will be your goal to mitigate the risk of items arriving to our customers by optimising the existing control processes.
WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)
You have experience in product quality and product safety within the fashion (apparel and footwear) and fashion adjacent industries (toys, sports, beauty, electronics)
Awareness of compliance systems and legislation governing product compliance
Awareness of European / National compliance for consumer products and ability to understand and translate these requirements into actionable compliance measures
Execute a robust compliance programme which includes due diligence measures, compliance checks, documentation review and test report checks
Direct link to the commercial business for compliance and quality topics of products. Sharing information, guiding and training
Ability to liaise with partners onboard to the Zalando compliance system and mitigate any potential risk
Strong Data orientation, compiling the right information and analysis to deliver the key message
Project management skills to methodically define problems, methodically approach and deliver sustainable solutions
Ability to liaise internally and externally with stakeholders to find the most appropriate information/solutions
Drive continuous improvement plans within the organisation, internally in team and external
WE'D LOVE TO MEET YOU IF
Background in both product safety and quality with a passion for process improvement and implementation (manufacturing processes, foundation of product life cycle, testing, EU legislation)
Quality testing or product developer in toys, sports, beauty, electronic, footwear or fashion industry is beneficial
Strong communicator, ability to train and deliver clear presentations
Independent worker, great stakeholder management
Chemical testing laboratory background or chemical knowledge is beneficial
Proactive, fast learner, problem solver, comfortable working in English
Strong data profile
OUR OFFER
Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration
Work from abroad for up to 30 working days a year
27 days of vacation a year to start for full-time employees
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Wellhub)
Mental health support and coaching available
Drive your development through our training platform and biannual peer-to-peer review
INCLUSIVE BY DESIGN
At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.
We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.
do.BETTER - our diversity & inclusion strategy: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion
