At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit.

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. 

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups

WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)

Process Excellence (PEX) serves as the interface and first point of contact for transport, warehouse, product and central logistics teams for local and network wide process solutions. Hereby, we strive for continuous improvements and process standardisation in our Inhouse and 3PL operated warehouses (Hubs, Spokes, IDC, Returns Centres) as well as in Transport Operations (first, mid and final mile).

You are reporting into the Team Lead PEX Inbound & IDC and are contributing to initiatives we execute on the Zalando Group Strategy (ZGS). If you are passionate about warehouse processes and are looking for an opportunity to shape the future of Inbound & IDC logistics then join our innovative team and accelerate your personal development.

• You challenge the norm, pushing the boundaries of convenience, speed, services, and costs for our customers and partners by optimising Inbound & IDC processes as a project owner

• You own end-to-end process alignment, driving Inbound & IDC solutions and operations teams while collaborating with external partners like Controlling, Warehousing, and internal PEX teams

• You strive to standardise Inbound & IDC processes, making our warehouse network more efficient and leaner through best practices and collaboration

• You coordinate between Operations and Product teams to enhance warehouse systems, tools and master data while exchanging best practices with other Zalando teams

• You establish KPIs, dashboards, and reporting mechanisms to track the success of process improvement initiatives and provide regular updates to senior leadership

• You’ll lead implementation of new propositions and market strategies by adjusting, enhancing or creating suitable processes 

WE'D LOVE TO MEET YOU IF...

• You’ve successfully delivered large-scale process improvement projects that have resulted in quantifiable business outcomes.

• You take ownership of projects and initiatives in the areas of warehouse processes and ensure that these are delivered in accordance with determined requirements.

• Your passion for operations and process management enables you to structure projects effectively, with strong attention to detail, analytical skills, and financial awareness.

• You demonstrate high ownership, a bias for action, and a drive for continuous improvement, standardization, and working well both independently and in teams.

• You quickly dive into complex challenges, persistently pursuing goals without losing sight of the bigger picture, have the resilience to drive change despite obstacles, and effectively communicate with stakeholders at all levels to foster collaboration.

• You have excellent communication skills in written and spoken English and are able to communicate with a multilingual international customer base and teams at various levels, German language skills are a great advantage.

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program

• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

• 2 paid volunteering days a year

• Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration

• Work from abroad for up to 30 working days a year

• 27 days of vacation a year (for Zalando SE)

• Relocation assistance available (subject to prior agreement)

• Family services, including counseling and support

• Health and wellbeing options (including Gympass)

• Mental health support and coaching available

Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us