Senior Operations Specialist

Location
Germany - Berlin
Contract
Full time
Job Category
IT Consulting & Operations

Job Description Summary - What We'd Love You To Do (And Love Doing)

  • Support the Wholesale Operations Team by taking charge of essential operational and administrative functions, notably including the accurate placement of purchase orders in our systems. Manage the intricacies of daily, weekly, and monthly delivery schedules in close collaboration with our supplier's supply chain management.

  • Maintain the integrity of product master data within our merchandise management system, with a primary focus on entering all order-related details into our system, such as EAN-Matching and Supplier Data, ensuring that our orders meet high-quality standards.

  • Act as the primary liaison for our international suppliers, handling all operational inquiries and supporting the establishment and upkeep of contractual agreements. Maintain open lines of communication to secure consistent product availability and coordinate returns efficiently between our suppliers and warehouses.

  • Proactively seek out innovative solutions to enhance and optimise our pre-season and in-season processes, contributing to greater efficiency and effectiveness.

Job Description - We'd Love To Meet You If..

  • Relevant first administrative experience or impactful internship with a focus on process improvement.

  • Strong organisational and communication skills, with a structured work approach.

  • Excel at data accuracy and quality, with extensive MS Office expertise, notably in Excel.

  • Thrive in fast-paced, collaborative environments, driven by proactive problem-solving.

  • Committed to continuous process enhancement and end-to-end task ownership.

  • Confident in presenting to internal and external stakeholders in your area of expertise.

Additional Job Description

The Wholesale Operations Team, a highly specialised unit, is dedicated to executing processes with precision, from order entry to invoice clarification. Within this team, you will specialise in the end-to-end purchase-to-pay process and work directly with some of the biggest suppliers for Zalando’s joint wholesale business.

Your responsibilities encompass the entire journey, from order creation to ensuring timely deliveries and comprehensive product information for online presentation. Daily interactions will involve engaging with a range of external and internal stakeholders, including brands, buying and planning departments, process excellence, accounting, transportation, and warehouse operations teams. This role offers a unique opportunity to build a broad expertise in supply chain management within the dynamic e-commerce industry.

Recruiter

Adam Kovacs

adam.kovacs@zalando.de

Please note that all applications from this job page must be completed using the online form - we do not accept applications via e-mail. Once reviewed, our recruiters will contact applicants via an official Zalando email address (@zalando.de).

In some cases we also work with a selection of headhunters and agencies to fill specific roles. Please note that neither Zalando nor our recruiting partners will ask for any kind of payment to apply for a job or attend an interview.

If you have any questions about our recruitment process, please take a look at our FAQ page.

About Zalando

Founded in Berlin in 2008, Zalando is the leading European technology platform for fashion and lifestyle. Connecting 62 million active customers with more than 7,000 brands across 29 markets, our operations are built on a unique AI-powered data and infrastructure platform. For our customers, our multi-app approach - comprising Zalando, ABOUT YOU, and Lounge by Zalando - delivers an inspiring, highly personalized shopping experience, serving different customers with different needs. For our partners, we are building the operating system for e-commerce. Through ZEOS, Tradebyte, and SCAYLE, we open our logistics, software, and service capabilities to brands and retailers, enabling them to seamlessly scale their businesses across borders.

Learn more about our culture