THE ROLE & THE TEAM
As a Junior Wellbeing Manager (all genders), you will be a key member of the Wellbeing team. Our Wellbeing Team goes beyond providing services; we also orchestrate workplace adjustments and deliver our longterm wellbeing strategy, while promoting and improving wellbeing at work, such as various health promotion offers, psychosocial support, a workplace wellbeing platform, sickness absence coaching and support with different life stages, including becoming a parent. In this role, you will provide essential operational and administrative support for our key wellbeing initiatives, including psychosocial risk assessments, BEM (sickness absence management), and health promotion. You will collaborate closely with internal stakeholders, such as P&O Business Partners and Works Councils, to ensure the smooth execution of these processes and support the delivery of our longterm wellbeing strategy. You will report to the Senior Lead Wellbeing and work closely with different cross-functional stakeholders.
INCLUSIVE BY DESIGN
If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!
At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds.
We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential.
We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.
Discover more about our commitment to creating a diverse and inclusive workplace: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion
WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)
BEM (longterm sickness absence integration management) Operations & Case Coordination: Serve as the first point of contact for external BEM administrators; liaise with Post Office and P&O partners; maintain the shared BEM chat space; manage user access for case managers; and support the integration of new entities.
Data Integrity & Process Improvement: Troubleshoot BEM data inconsistencies (e.g., eligibility status, absence data, contact details) and lead the implementation of process changes, including updating documents and communication flows.
Reporting & Administrative Excellence: Administer the BEM dashboard, grant stakeholder access, provide data for ASA meetings, and prepare quarterly KPI reports for PSLT.
Financial & Vendor Management: Monitor and validate invoices against contract volumes for BEM and corporate health providers (e.g., EAP); track budgets; and create yearly Purchase Orders.
Corporate Health & Wellbeing Initiatives: Manage end-to-end administration for Corporate Health Assessments (surveys, workshops, stakeholder alignment) and coordinate health check-ups and consultations.
Knowledge & Query Management: Maintain health-related knowledge articles and manage wellbeing tickets via Compass, ensuring accurate and timely communication for all wellbeing topics.
Wellbeing Community Management: Foster engagement and support wellbeing initiatives across the organisation by managing internal wellbeing communities and channels.
Stay up-to-date with the latest research and trends in psychosocial risk management and wellbeing.
WE'D LOVE TO MEET YOU IF
Experience in HR, Health Management, or a related field.
Proven experience in administrative support, project coordination, or case management.
Strong analytical mindset with the ability to manage data, spot inconsistencies, and report KPIs accurately.
Familiarity with or a strong interest in Corporate Health Management standards and German occupational health regulations.
Exceptional organisational skills and a meticulous approach to data and process management.
Ability to communicate effectively with diverse stakeholders, including employees, P&O Business Partners, and external health providers.
High level of accountability, discretion, and ability to handle sensitive/confidential employee information.
Proactive, independent worker who thrives in a collaborative, cross-functional team.
Fluent in English (written and spoken); proficiency in German is highly preferred given the focus on German-specific labor processes (BEM/ASA).
OUR OFFER
Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
27 days of holiday a year to start for full-time employees
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration
Work from abroad for up to 30 working days a year
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Wellhub, formerly Gympass)
Mental health support and coaching available
Drive your development through our training platform and biannual peer-to-peer review
