THE ROLE & THE TEAM
We're looking for a highly motivated and detail-oriented Operations Coordinator (all gneders) to join our team. In this role, you'll be an essential part of ensuring our daily production operations workflow runs smoothly and efficiently. You'll contribute to our team's success by providing reliable support and proactively helping to solve problems. This is an excellent opportunity for someone who is eager to learn, takes initiative, and works well both with a team and independently.
This role is limited for 12 months.
INCLUSIVE BY DESIGN
If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!
At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds.
We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential.
We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.
Discover more about our commitment to creating a diverse and inclusive workplace: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion
WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)
Process Support: You'll assist in the execution of our team's processes, helping to ensure high-quality output. You'll track deadlines, flag potential issues, and gather necessary information to keep things on track.
Communication & Collaboration: You will support communication between your team and stakeholders, providing clear and consistent updates. You'll share your perspectives and contribute to discussions about how to improve our workflows.
Knowledge Sharing & Documentation: You'll assist in maintaining and updating internal documentation for processes and procedures.
Problem-Solving: You'll help identify and solve straightforward operational issues, and you'll know when to consult with senior colleagues or your lead for more complex problems.
Customer & Stakeholder Focus: You'll act in a service-oriented manner, keeping the customer or stakeholder in mind with every task.
WE’D LOVE TO MEET YOU IF
You have a foundational understanding of production guidelines, formats, brands, and categories.
You have some working knowledge of Jira and Excel. You're comfortable with software and tools necessary for your work.
You are detail-oriented and have a proactive, solution-oriented mindset. You are open to new ways of working and can identify how different tasks connect.
You are fluent in English, German is a plus.
You're a collaborative individual who positively supports the team and works well both independently and with others.
OUR OFFER
Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
27 days of holiday a year to start for full-time employees
2 paid volunteering days a year
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Wellhub, formerly Gympass)
Mental health support and coaching available
Drive your development through our training platform and biannual peer-to-peer review
Please note: this role is limited to 12 months.
