Candidate Experience Partner (all genders) - Fixed Term

Location
Berlin
Contract
Full time
Job Category
People & Organization

THE ROLE & THE TEAM

As a Candidate Experience Partner (also referred to as Talent or Recruitment Coordinator), your primary responsibility involves assisting a team of Recruiters in coordinating and scheduling interviews. The main goal is to ensure a seamless recruitment process for both technical and non-technical positions, emphasising the creation of a positive candidate experience.

In this role, you will work closely with the Recruiters / Talent Acquisition Partners (TAP) and Hiring Managers or interview committee to enhance the efficiency of the recruitment process. Your main focus will be on providing support for operational and capacity-related matters within the team.

This role in particular covers a diverse set of business areas from People & Organisation, Studios, Customer Care and Outlets and for positions across Germany including roles where the primary candidate and manager language is both German and English. 

THIS ROLE WILL BE ON A 12 MONTHS LIMITED CONTRACT.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. 

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. 

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups 

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

  • You partner up with TA and your fellow colleagues to provide the best candidate experience and are responsible for coordinating and scheduling interviews. 

  • You deliver on the set KPIs and SLAs, such as number of interviews scheduled or time needed to schedule interviews.

  • You educate colleagues within TA on the scheduling process and actively partake in educating stakeholders on any process improvements 

  • You take an active part in team meetings and contribute to the overall team’s success

  • You are able to identify challenges and blockers in the scheduling process and bring these to the attention of stakeholders and Recruiters when necessary

  • You will be responsible for supporting stakeholders in German and English.

WE’D LOVE TO MEET YOU IF

  • You are ready to learn in this role and are focused, reliable and have a solution-oriented approach.

  • You are able to organise your work and time while being available for any coaching or mentoring to your fellow colleagues.

  • You are able to communicate effectively and fluently (written & spoken) to both candidates and stakeholders in both German and English 

  • You are well-structured, able to manage change and rally engagement from key stakeholders.

  • You are comfortable or willing to learn with data, both to review any process improvements or your own expertise in scheduling interviews 

  • Hands-on mentality and acting like an owner distinguishes your working style - you can easily tackle any of your day to day responsibilities and solution oriented

  • Great if you are proficient in the use of tools such as Workday and GoodTimes.

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

  • Employee shares program

  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

  • 2 paid volunteering days a year

  • Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration  

  • Work from abroad for up to 30 working days a year

  • 27 days of vacation a year to start

  • Relocation assistance available (subject to prior agreement)

  • Family services, including counseling and support

  • Health and wellbeing options (including Gympass)

  • Mental health support and coaching available

Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us

Recruiter

Mareike Harder

mareike.harder@zalando.de

Please note that all applications from this job page must be completed using the online form - we do not accept applications via e-mail. Once reviewed, our recruiters will contact applicants via an official Zalando email address (@zalando.de).

In some cases we also work with a selection of headhunters and agencies to fill specific roles. Please note that neither Zalando nor our recruiting partners will ask for any kind of payment to apply for a job or attend an interview.

If you have any questions about our recruitment process, please take a look at our FAQ page.

About Zalando

It’s the perfect time to join Zalando on our journey to build the leading pan-European ecosystem for fashion and lifestyle e-commerce. Help us offer an inspiring and quality multi-brand shopping experience for fashion and lifestyle products to about 50 million active customers in 25 markets. Or be part of our logistic infrastructure, software or service capabilities to help brands and retailers run and scale their entire e-commerce business, on or off Zalando. Join our Zalando ecosystem, to enable positive change for the fashion and lifestyle industry. 

Learn more about our culture