Senior Program Manager

Location
Berlin
Contract
Full time
Job Category

As a Senior Software Program Manager you will be part of the Global Project Management Organization (GPMO). The GPMO focus areas are: (Technical) Project and Program and Portfolio Management. We believe that lean but high-quality portfolio, program, and project management practices combined with centralised expertise will help teams across Zalando to focus more on customer needs and core capabilities. Our purpose is to drive the successful delivery of Zalando’s most impactful, collaborative and technically complex initiatives.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit.

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy:

https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy

Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups

WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)

  • Leading complex, cross-functional, multi-departmental programs and projects from end to end.

  • You drive projects and make data-driven recommendations to sponsors and SteerCos based on due diligence from your project or program.

  • Are solutions-oriented, objective mindset and can work with partners and stakeholders to identify and manage risks.

  • Ensure the project teams complete their work according to quality, acceptance criteria, and schedule.

  • Constructively challenge the status quo with teams and stakeholders alike.

  • Are proactive and support your project team by removing blockers, managing conflicting priorities and handling escalations, quickly identifying critical success factors and risks, and bringing clarity to complex topics.

  • Influence, engage and build collaborative relationships with sponsors and stakeholders to define the scope and manage risks, ensuring successful project and program delivery.

  • Adjust your approach and style based on the needs of a project, program, or portfolio, as well as of stakeholders, communicating effectively to audiences with diverse interests across all levels of seniority.

WE'D LOVE TO MEET YOU IF

  • You have 5+ years of end-to-end project management experience leading technical, business, and product-oriented projects and programs.

  • You draw upon your broad experience working in traditional project management and agile environments.

  • You look to simplify where possible, can raise flags where needed, and drive rather than coordinate projects.

  • You understand the languages of business, tech, and digital products, with a strong focus on customer experience.

  • You understand how to move your project or program from ideation through go-live, delivery, and handover, looking for ways to simplify future efforts to make them more "business-as-usual."

  • A highly motivated team player, you can manage conflicts and priorities among teams and stakeholders.

  • You take ownership of your tasks and work in an independent and structured manner.

  • You are an innovator by heart and look for ways to put new tools and concepts into practice in a diverse project management organization.

  • You contribute to a direct, constructive feedback culture and bring positive energy, a constructive mindset, and a team-support orientation to the table.

OUR OFFER

Zalando provides a range of benefits, here's an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

  • Employee shares program

  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

  • 2 paid volunteering days a year

  • Hybrid working model, with flexible hours and up to 60% remote

  • Work from abroad for up to 30 working days a year

  • 27 days of vacation a year to start

  • Relocation assistance available (subject to prior agreement)

  • Family services, including counseling and support

  • Health and wellbeing options (including Gympass)

  • Mental health support and coaching available

  • Drive your development through our training platform and biannual peer-to-peer review

ABOUT ZALANDO

It's the perfect time to join Zalando's journey, from being a pioneer in the world of e-commerce, to becoming the Starting Point for Fashion in Europe. We connect customers, brands, and partners across 25 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 49 million active customers.

Our values: https://jobs.zalando.com/en/our-founding-mindset

do.More - our sustainability strategy: https://corporate.zalando.com/en/our-impact/domore-our-sustainability-strategy

Follow us on Instagram: instagram.com/insidezalando

Please note that all applications must be completed using the online form - we do not accept applications via email.

Recruiter

Stanislava Zapototska

stanislava.zapototska@zalando.de

Please note that all applications from this job page must be completed using the online form - we do not accept applications via e-mail. Once reviewed, our recruiters will contact applicants via an official Zalando email address (@zalando.de).

In some cases we also work with a selection of headhunters and agencies to fill specific roles. Please note that neither Zalando nor our recruiting partners will ask for any kind of payment to apply for a job or attend an interview.

If you have any questions about our recruitment process, please take a look at our FAQ page.

About Zalando

It’s the perfect time to join Zalando on our journey to build the leading pan-European ecosystem for fashion and lifestyle e-commerce. Help us offer an inspiring and quality multi-brand shopping experience for fashion and lifestyle products to about 50 million active customers in 25 markets. Or be part of our logistic infrastructure, software or service capabilities to help brands and retailers run and scale their entire e-commerce business, on or off Zalando. Join our Zalando ecosystem, to enable positive change for the fashion and lifestyle industry. 

Learn more about our culture