Product Sustainability Operations Manager (all genders)

Location
Berlin
Contract
Full time
Job Category

THE ROLE & THE TEAM

Zalando’s Product Quality and Safety department is looking for a Product Sustainability Manager to support execution of operational tasks to ensure products offered by Zalando meet customers' expectations and comply with Zalando Sustainability Standards and EU Regulations.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. 


We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. 

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

  • Following established processes you will oversee regular audits/compliance verification on the WHS assortment ( Footwear, Textile, Accessories,..etc) to prevent product greenwashing claims and sourcing by reviewing product sustainability certifications and claims ( Green claims / Product Sustainability Claims) in close collaboration with our sustainability experts.

  • You'll maintain existing processes and establish new processes to safeguard product sustainability compliance and implementation of the compliance management system into existing structures while defining key performance metrics and tracking process and Partner performance. 

  • You will assist Senior Sustainability Manager in partner development and conceptualize training materials on the product sustainability claims (mainly Green Claim certification and requirements) and guidelines for both internal and external stakeholders regarding requirements for operational processes closely collaborating with our sustainability experts. 

  • You will own the process of Green Claim removal and incident management on Product Sustainability Claims and manage escalation paths to subject matter experts and/or Legal, as required  to ensure rigorous compliance with Zalando and EU standards. 

  • You’ll liaise with external service providers as well as internal Product Tech Teams to support the process of claims verification.

  • You’ll support the continuous improvement sustainability compliance initiatives for your area of responsibility to ensure robust standard processes and operational excellence.

WE’D LOVE TO MEET YOU IF

  • You have a strong working knowledge and good grasp on the EU requirements & Sustainability Product Claim requirements (verification & certification) applicable to Zalando product range ( Textile, Footwear, Accessories,..etc.) - CSDR(EU Corporate Sustainability Reporting Directive), Greenwashing Directive, Green Claims Directive, EU Ecodesign for Sustainable Products Regulation

  • You understand product lifecycle, consistently demonstrate strong analytical, planning and problem solving skills with the declared intention to drive improvement & prevention initiatives.

  • You are curious to develop regulatory and technical knowledge for the new & any updated regulations in the field across EU or any individual markets.

  • You have excellent stakeholder management, communication and presentation skills in both written and spoken English. 

  • You are a proficient user of Gsuite, MSOffice (Excel, PowerPoint, MS Word), project management applications.

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

  • Employee shares program

  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

  • 2 paid volunteering days a year

  • Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration

  • Work from abroad for up to 30 working days a year

  • 27 days of vacation a year to start

  • Relocation assistance available (subject to prior agreement)

  • Family services, including counseling and support

  • Health and wellbeing options (including Gympass)

  • Mental health support and coaching available

  • Drive your development through our training platform and biannual peer-to-peer review


Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us

Recruiter

Nicolas Groß

nicolas.gross@zalando.de

Please note that all applications from this job page must be completed using the online form - we do not accept applications via e-mail. Once reviewed, our recruiters will contact applicants via an official Zalando email address (@zalando.de).

In some cases we also work with a selection of headhunters and agencies to fill specific roles. Please note that neither Zalando nor our recruiting partners will ask for any kind of payment to apply for a job or attend an interview.

If you have any questions about our recruitment process, please take a look at our FAQ page.

About Zalando

It’s the perfect time to join Zalando on our journey to build the leading pan-European ecosystem for fashion and lifestyle e-commerce. Help us offer an inspiring and quality multi-brand shopping experience for fashion and lifestyle products to about 50 million active customers in 25 markets. Or be part of our logistic infrastructure, software or service capabilities to help brands and retailers run and scale their entire e-commerce business, on or off Zalando. Join our Zalando ecosystem, to enable positive change for the fashion and lifestyle industry. 

Learn more about our culture