Process Manager (all genders)

Location
Erfurt
Contract
Full time
Job Category
Logistics & Supply Chain

INCLUSIVE BY DESIGN

At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

  • You'll own tasks and projects, e.g. being solely responsible for the improvement of a process spanning across a whole team and actively influencing team development towards the strategic direction of the department

  • You'll develop tailored solutions together with the business owners to solve customer issues

  • You'll think in new ways to cope with the changing challenges and to start new initiatives on your own

  • You'll determine the problem space independently

  • You'll apply basic statistics on your data to provide evidence of the problem and to show the solution was successful

  • You'll validate solutions with your stakeholders at an early stage and throughout the project lifecycle to ensure solutions meet business requirements
     

WE’D LOVE TO MEET YOU IF

  • You pay close attention to process details and focus on achieving an excellent process output, considering standardization and high documentation standards

  • You are able to identify problems resulting from process changes and to break a problem down into clear action areas and work packages

  • You can comfortably present work results to other teams by concisely communicating the essence and conveying meaningful and relevant insights

  • You contribute positively to the wider team’s community by staying up-to-date on best practices as well as developments in other departments of the company

OUR OFFER
 

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

  • Employee shares program

  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners

  • 2 paid volunteering days a year

  • Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration

  • Work from abroad for up to 30 working days a year

  • 27 days of vacation a year to start for full-time employees

  • Relocation assistance available (subject to prior agreement)

  • Family services, including counseling and support

  • Health and wellbeing options (including Wellhub, formerly Gympass)

  • Mental health support and coaching available

  • Drive your development through our training platform and biannual peer-to-peer review

Recruiter

Julia Meyer-Brenkhof

julia.meyer-brenkhof@zalando.de

Please note that all applications from this job page must be completed using the online form - we do not accept applications via e-mail. Once reviewed, our recruiters will contact applicants via an official Zalando email address (@zalando.de).

In some cases we also work with a selection of headhunters and agencies to fill specific roles. Please note that neither Zalando nor our recruiting partners will ask for any kind of payment to apply for a job or attend an interview.

If you have any questions about our recruitment process, please take a look at our FAQ page.

About Zalando

It’s the perfect time to join Zalando on our journey to build the leading pan-European ecosystem for fashion and lifestyle e-commerce. Help us offer an inspiring and quality multi-brand shopping experience for fashion and lifestyle products to about 50 million active customers in 25 markets. Or be part of our logistic infrastructure, software or service capabilities to help brands and retailers run and scale their entire e-commerce business, on or off Zalando. Join our Zalando ecosystem, to enable positive change for the fashion and lifestyle industry. 

Learn more about our culture