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Senior Pre-Sales Manager (all genders)

Location
Berlin
Contract
Full time
Job Category
Sales & Account Management

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit.

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. 

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups

THE ROLE & THE TEAM 

 Zeos by Zalando is our B2B division which is currently offering to our partners: Zalando Fulfillment Solutions (ZFS), Zalando Shipping Solutions (ZSS), Zalando Returns Solutions (ZRS) and Multi-Channel Fulfillment (MCF).  

Our team’s goal is to drive strategic planning, data-driven decision-making, and business intelligence initiatives within the B2B, enabling informed insights and maximizing operational efficiency.

We are seeking a highly skilled and experienced Pre-Sales Manager who will play a crucial role in bridging the gap between sales and onboarding by understanding customer requirements, defining tailored solutions, and supporting the sales team throughout the customer acquisition process.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)..

Requirement Discovery & Analysis

  • Engage with potential clients to gather and analyze their technical and operational requirements.

  • Organize, schedule, and identify subject matter experts for client discovery sessions.

  • Conduct discovery sessions to understand client challenges, goals, and expectations.

Solution Design & Proposal Development

  • Collaborate with cross-functional teams to develop customized solutions.

  • Draft detailed scope of work documents, ensuring technical alignment.

  • Provide input to commercial proposals, supporting the sales team in deal structuring.

Technical & Functional Consulting

  • Act as a subject matter expert, answering client queries and explaining solution capabilities.

  • Support sales teams in positioning features and services within the competitive landscape.

 Project Management & Handover Coordination

  • Manage the timeline from pre-sales to onboarding, ensuring a seamless transition.

  • Ensure that the implementation teams have clear documentation of the defined solution, scope of work and the committed timelines for go live.

Demonstrations & Presentations

  • Deliver tailored product demonstrations showcasing how solutions address client challenges.

  • Ensure alignment of sales messaging with product and operational capabilities.

WE’D LOVE TO MEET YOU IF...

  • Strong understanding of B2B logistics, fulfillment, and supply chain ecosystems.

  • Experience in solution design, technical sales, or pre-sales consulting in a SaaS or logistics technology company.

  • Ability to translate complex technical concepts into customer-friendly solutions.

  • Excellent project management and stakeholder coordination skills.

  • Strong communication and presentation skills.

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

  • Employee shares program

  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

  • 2 paid volunteering days a year

  • Hybrid working model with 60% remote per week, actual practice is up to each team to best support their collaboration

  • Work from abroad for up to 30 working days a year

  • 27 days of vacation a year (for Zalando SE)

  • Relocation assistance available (subject to prior agreement)

  • Family services, including counseling and support

  • Health and wellbeing options (including Gympass)

  • Mental health support and coaching available

Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us

Recruiter

Stella Lymperopoulou

stella.lymperopoulou@zalando.de

Please note that all applications from this job page must be completed using the online form - we do not accept applications via e-mail. Once reviewed, our recruiters will contact applicants via an official Zalando email address (@zalando.de).

In some cases we also work with a selection of headhunters and agencies to fill specific roles. Please note that neither Zalando nor our recruiting partners will ask for any kind of payment to apply for a job or attend an interview.

If you have any questions about our recruitment process, please take a look at our FAQ page.

About Zalando

It’s the perfect time to join Zalando on our journey to build the leading pan-European ecosystem for fashion and lifestyle e-commerce. Help us offer an inspiring and quality multi-brand shopping experience for fashion and lifestyle products to about 50 million active customers in 25 markets. Or be part of our logistic infrastructure, software or service capabilities to help brands and retailers run and scale their entire e-commerce business, on or off Zalando. Join our Zalando ecosystem, to enable positive change for the fashion and lifestyle industry. 

Learn more about our culture