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Senior Project and Program Manager Technology (all genders)

Location
Berlin
Contract
Full time
Job Category
Project & Program Management

THE ROLE AND THE TEAM

The EA&A Strategy & PMO (Project Management Office) team is responsible for driving Zalando’s IT projects in the areas of ERP, CRM, and DATA in alignment with our strategy. As a Senior Program Manager (all genders), you will be a key member of this team, responsible for ensuring the success of our most critical programs and projects. By leading projects and programs, you will support our DATA, SAP, and CRM teams in operating various data platforms, utilizing Salesforce, SAP, AWS, Google Cloud, Databricks, and other cutting-edge technologies. You will establish and maintain effective ways of working—hybrid, agile, or predictive—to ensure efficient collaboration with respective teams.

WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)

  • Be a project manager for cutting edge projects supporting Zalando's growth in the area of ERP, CRM or DATA.

  • Drive change and test management.

  • Adjust your approach for each individual project and can play many roles; from in-house consultant to business analyst to hands-on product owner 

  • Advise our customers in business and guide them on their journey of digitalisation their business processes

  • You instinctively identify what the critical success factors are and change complexity into clarity. 

  • Remove any roadblocks that stand in the way of the program. 

  • Effectively manage conflict and priorities. 

  • Proactively “drive” projects and take ownership to bring it forward

  • Making Zalando's strategic IT programs / projects a success by getting things done and challenging the status quo.

WE'D LOVE TO MEET YOU IF

  • You have 7+ years of program / project management experience with a track record of delivering medium to high complexity programs and projects.

  • You have a good understanding and experience as project manager for SAP , CRM and what a data-driven company is.

  • You draw upon your past immersion of working in an agile and iterative environment and focus on delivering projects effectively and efficiently and know how to boost cross-functional teams and projects.

  • You apply high quality project management standards and make them evolve

  • Excellent communication skills, you should be able to present to top management and big groups. 

  • Analytical skills - understand business requirements, calculate a business case, plan your project and manage it - be able to speak with middle management and translate the requirements into an IT architecture.

  • Experience in writing strategy papers followed by driving the change. 

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

  • Employee shares program

  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

  • 2 paid volunteering days a year

  • Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration

  • Work from abroad for up to 30 working days a year

  • 27 days of vacation a year to start

  • Relocation assistance available (subject to prior agreement)

  • Family services, including counseling and support

  • Health and wellbeing options (including Gympass)

  • Mental health support and coaching available

  • Drive your development through our training platform and biannual peer-to-peer review

Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. 


We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. 

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups 

Recruiter

Taruna Poonan

taruna.poonan@zalando.de

Please note that all applications from this job page must be completed using the online form - we do not accept applications via e-mail. Once reviewed, our recruiters will contact applicants via an official Zalando email address (@zalando.de).

In some cases we also work with a selection of headhunters and agencies to fill specific roles. Please note that neither Zalando nor our recruiting partners will ask for any kind of payment to apply for a job or attend an interview.

If you have any questions about our recruitment process, please take a look at our FAQ page.

About Zalando

It’s the perfect time to join Zalando on our journey to build the leading pan-European ecosystem for fashion and lifestyle e-commerce. Help us offer an inspiring and quality multi-brand shopping experience for fashion and lifestyle products to about 50 million active customers in 25 markets. Or be part of our logistic infrastructure, software or service capabilities to help brands and retailers run and scale their entire e-commerce business, on or off Zalando. Join our Zalando ecosystem, to enable positive change for the fashion and lifestyle industry. 

Learn more about our culture