THE ROLE & THE TEAM

Zalando fulfils more than a hundred million customer orders every year and volumes are increasing. Fulfillment Core within Zalando builds and operates systems that are at the core of Zalando’s platform strategy and ensure timely, efficient, and correct delivery of every one of our customers’ 185+ million orders every year.
At Zalando and in Fulfillment Core, we are committed to providing equal opportunities for career advancement and promotions to all employees, following our inclusiveness principles. We welcome applications for both full-time and part-time positions, as we believe in providing flexible work options to support our employees' diverse needs.

As a Senior Portfolio Manager in Fulfillment Core (FFC) at Zalando, you will be central to shaping our diverse portfolio, which features a wide variety of strategic projects: from optimising Logistics for customer convenience, to supporting B2C customers as their preferred shopping destination, and delivering a flexible e-commerce platform for B2B partners to expand their reach across Europe. Working closely with senior stakeholders and leadership, you'll ensure projects align with strategic objectives, improve our processes and champion continuous improvement. This role provides a unique opportunity to drive significant change by optimising resource allocation and mitigating risks, ensuring that FFC continues to innovate and deliver exceptional value. You’ll lead monthly portfolio reviews, fostering a collaborative and transparent environment, and will be key in connecting strategy, goals, and execution within our dynamic, fast-paced environment

You’ll find our Berlin campus and HQ in the vibrant area of Friedrichshain. With amazing views of the Spree river and East Side Gallery, it’s a campus designed to inspire. Berlin is the city that has shaped our business. Are you up for a new experience in one of the most vibrant, diverse, and green cities in Europe?
 

INCLUSIVE BY DESIGN

At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.  

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/diversity-inclusion

Our employee resource groups: https://corporate.zalando.com/en/diversity-inclusion/our-employee-resource-groups

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)..

• Drive Strategic Portfolio Alignment: You will establish and maintain clear alignment between the portfolio and the overall business strategy. This involves working closely with stakeholders to define the scope of the portfolio, ensuring all projects and initiatives directly contribute to strategic objectives and our operational plan. You will use your understanding of the business to evaluate opportunities and make recommendations, ensuring that the portfolio is focused on the most impactful areas.

• Control Resource Conflicts and Risks: You will proactively manage resources and risks within the portfolio. This includes working with department heads to allocate resources effectively, monitor utilisation, and recommend adjustments. You will also identify potential risks, develop mitigation strategies, and ensure that the portfolio is managed efficiently, resolving bottlenecks and keeping projects on track. This includes managing the prioritisation and ranking of projects.

• Lead Productive Portfolio Reviews: You will lead monthly portfolio review sessions, ensuring a productive exchange of information, healthy discussions, and clear communication of updates to all stakeholders. You will also ensure a transparent and healthy discussion is happening to support senior leaders in making informed choices.

• Provide Performance Insights: You will provide transparent reporting on key portfolio updates to senior leadership inside and outside of our department. Your work will increase transparency of strategic investments, resourcing, planning, and investment forecasting, supporting senior leaders in these areas.

• Enhance Collaboration through Transparency: You will improve collaboration between teams by connecting strategy, goals, KPIs, and initiatives, and facilitate communication with stakeholders. You will create documentation that provides transparency on the portfolio status overall and specifically for trade-off decisions.

• Drive Continuous Improvement: You will proactively identify areas for improvement within the portfolio processes and drive the implementation of changes. This includes evaluating existing processes, gathering feedback, and implementing new best practices. You will champion a culture of continuous improvement, ensuring that the portfolio management approach evolves and adapts to meet the changing needs of our organisation.

WE'D LOVE TO MEET YOU IF..  

• You are a strategic and proactive professional, able to drive business results through effective portfolio management, working independently and taking initiative.

• You bring portfolio management experience, with hands-on experience in portfolio steering, intake, prioritisation, and review processes.

• You are comfortable navigating ambiguity and change, thriving in dynamic and fast-paced environments and proactively proposing solutions to overcome challenges.

• You are an excellent communicator, proficient in English, capable of navigating both tech and business contexts, and communicating effectively with diverse stakeholders at all levels with clarity and precision.

• You possess solid project management foundations, with a grasp of project management methodologies and frameworks, particularly in agile environments, and experience in complex organisations.

• You have experience with portfolio management tools (e.g., Jira, Excel or similar), combined with an analytical approach to drive data-informed decisions.

• You demonstrate sound business acumen, with the ability to understand the wider business context and align portfolio activities with strategic objectives - ideally with a background in e-commerce, logistics or tech companies.

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OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program

• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

• 2 paid volunteering days a year

• Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration  

• Work from abroad for up to 30 working days a year

• 27 days of vacation a year to start

• Relocation assistance available (subject to prior agreement)

• Family services, including counseling and support

• Health and wellbeing options (including Gympass)

• Mental health support and coaching available

Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us