Senior Program Manager - Partner Services (all genders)

Location
Berlin
Contract
Full time
Job Category
Project & Program Management

THE ROLE & THE TEAM 

Partner Services is seeking a Senior Program Manager to drive key projects and programs to bring value to the partners and customers of Zalando across multiple customer propositions (Wholesale, Partner Program, and Connected Retail). In your role, you will be responsible for delivering complex programs and projects together with the tech teams and the stakeholders, ensuring alignment with strategic goals, and driving towards successful value delivery.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. This vision starts with our hiring - we do not discriminate based on gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. 


We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. 

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups 

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

  • You will lead cross-department projects and initiatives by defining technical scope and milestones, managing risks and dependencies, planning, driving technical designs, and setting the course through your leadership skills.

  • You ensure that your projects and programs are set for success, focusing on delivering value and not hours of work.

  • Using and adopting the latest industry best practices, you continuously improve the quality of your work and help elevate the work of your peers in the Partner Tech PMO.

  • Support the PMO in organizational responsibilities, such as facilitating business reviews, project initiations, and communicating with organizational stakeholders.

WE’D LOVE TO MEET YOU IF

You are a strategic thinker with a passion for leading high-impact programs and driving successful outcomes, we invite you to apply for this exciting opportunity. Join us and be part of a team dedicated to making a meaningful impact in our industry.

  • You have a bachelor's degree in Business, Project Management, or a related field; a Master's degree is a plus.

  • You have proven experience as a Program Manager, overseeing multiple projects simultaneously.

  • You have a strong understanding of project management methodologies and best practices.

  • You have excellent leadership, communication, and interpersonal skills.

  • You have demonstrated the ability to drive results in a fast-paced, collaborative environment.

  • PMP or PgMP certification is highly desirable.

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

  • Employee shares program

  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

  • 2 paid volunteering days a year

  • Hybrid working model with 60% remote per week, actual practice is up to each team to best support their collaboration  

  • Work from abroad for up to 30 working days a year

  • 27 days of vacation a year to start

  • Relocation assistance available (subject to prior agreement)

  • Family services, including counseling and support

  • Health and wellbeing options (including Gympass)

  • Mental health support and coaching are available

Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us

Recruiter

Laura Fernandez Bueno

laura.fernandez.bueno@zalando.de

Please note that all applications must be completed using the online form - we do not accept applications via e-mail.

About Zalando

It’s the perfect time to join Zalando on our journey to build the leading pan-European ecosystem for fashion and lifestyle e-commerce. Help us offer an inspiring and quality multi-brand shopping experience for fashion and lifestyle products to about 50 million active customers in 25 markets. Or be part of our logistic infrastructure, software or service capabilities to help brands and retailers run and scale their entire e-commerce business, on or off Zalando. Join our Zalando ecosystem, to enable positive change for the fashion and lifestyle industry. 

Learn more about our culture