THE ROLE & THE TEAM
Ever wonder how online orders arrive so quickly and efficiently? In the Fulfillment Simulation Team, within the Fulfillment Core department, we’re the ones behind the scenes, tackling the logistical challenges of e-commerce by simulating the flow of millions of orders across a complex logistics network. We combine science, engineering, and business analytics to create simulations that enable strategic resource planning and proactive decision-making.
As an Applied Scientist, you’ll develop advanced simulations and work closely with engineers and business analysts to turn these models into actionable insights. From optimising inventory distribution to managing demand spikes during sales campaigns, your simulations will help shape key business strategies, improving delivery speed, cost efficiency, and customer satisfaction.
At Zalando, we fulfil more than a hundred million customer orders every year and volumes are increasing. Our department Fulfillment Core within Zalando builds and operates systems that are at the core of Zalando’s platform strategy and ensure timely, efficient, and correct delivery of every one of our customers’ 185+ million orders every year.
At Zalando and in Fulfillment Core, we are committed to providing equal opportunities for career advancement and promotions to all employees, following our inclusiveness principles. We welcome applications for both full-time and part-time positions, as we believe in providing flexible work options to support our employees' diverse needs.
You’ll find our Berlin campus and HQ in the vibrant area of Friedrichshain. With amazing views of the Spree river and East Side Gallery, it’s a campus designed to inspire. Berlin is the city that has shaped our business. Are you up for a new experience in one of the most vibrant, diverse, and green cities in Europe?
WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)
Simulation Development: Build and refine simulation models that replicate the complex behaviour of our logistics network. These simulations will help answer crucial business questions about warehouse configurations, transport capacity, inventory distribution, and order allocation strategies.
Collaboration & Integration: Work alongside software engineers to create a scalable simulation platform that integrates smoothly with our broader tech ecosystem. You’ll also collaborate with business analysts and product managers to ensure simulations reflect real business challenges and provide valuable insights.
Research & Innovation: Engage with the team on research efforts to explore new methodologies in system modelling, such as discrete event simulation and order synthesis. Your innovative solutions will enhance how we simulate real-world logistics behaviours, enabling better decision-making across the organisation.
Business Engagement: Collaborate with stakeholders across different business units to understand their needs, guide their use of simulation tools, and provide strategic insights through your analysis and expertise.
Simulation Analysis: Design and conduct simulations to tackle key business questions. For teams without technical expertise, you’ll manage the entire process—from setting up experiments to interpreting the results—and present clear, actionable insights that support decision-making.
WE’D LOVE TO MEET YOU IF
Operations Research Expertise: You have a solid foundation in operations research, including experience with optimization, statistical methods, and system modelling such as discrete event simulation. You enjoy applying these techniques to solve complex problems.
Technical Skills: You’re proficient in Python and/or a Java-based language (e.g., Kotlin) and can quickly learn new technologies. Familiarity with cloud-based platforms (like AWS) and relational databases (such as PostgreSQL, SQLite, or Presto/Trino) is a plus.
Analytical Mindset: Your experience with analysing large datasets allows you to uncover meaningful insights. Your background in statistics and quantitative methods allows you to create hypotheses, run statistical tests, and draw data-driven conclusions.
Collaborative & Communicative: You work well in cross-functional teams and are skilled at communicating complex technical concepts to non-technical stakeholders. Building proactive relationships across departments will be key to your success.
Curious & Innovative: You’re always looking for ways to improve the accuracy and efficiency of simulations. Your curiosity drives you to explore new techniques and propose research initiatives that push the boundaries of our simulation capabilities.
INCLUSIVE BY DESIGN
At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.
We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.
do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/diversity-inclusion
Our employee resource groups: https://corporate.zalando.com/en/diversity-inclusion/our-employee-resource-groups
ZALANDO BENEFITS
Career Development
We offer peer-to-peer performance reviews twice a year
Learn and develop through our extensive Zalando training platform
Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
Support from an international team of experts; mentoring and professional development opportunities
Wellbeing
2 days paid leave per year for volunteering
Minimum of 27 holiday days per calendar year
Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources
Flexibility
Flexible working hours
Relocation assistance for internationals
Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration
Financial
Access to the employee shares program
40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge
Discounts from a wide range of external partners
Family
Employee parents’ forums and employee resource group
Supported transition into and out of parental leave, with a buddy and re-onboarding plan
3 fully-paid child sick days per year
Free counselling, assistance, and referral service for all matters concerning yourself and your family via the Fürstenberg Institute
ABOUT ZALANDO
It’s the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.
Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 46 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.
Our values: https://jobs.zalando.com/en/our-founding-mindset
do.More - our sustainability strategy: https://corporate.zalando.com/en/sustainability
Follow us on Instagram: instagram.com/insidezalando
Please note that all applications must be completed using the online form - we do not accept applications via email.
