THE ROLE & THE TEAM
We are looking for a Head of Learning & Leadership Development to shape the Development and Growth of Zalando’s talent end-to-end. This role will set the course for Zalandos learning experiences and ensure our colleagues’ development needs are addressed through a blend of engaging learning content. The role reports into the Director Performance & Growth and acts as a trusted advisor to our key stakeholders on executive- and employee representation level. The team (~10) is located in Berlin, Germany, and the role requires weekly onsite presence as Zalando operates with a hybrid working model.
INCLUSIVE BY DESIGN
At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit.
We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process.
do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups
WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)
Working backwards from our 2028 business strategy, you are responsible for defining and implementing our Learning strategy. You will deploy the right means to build required capabilities across the business through targeted upskilling and reskilling initiatives.
You evolve our Learning offerings to reflect state-of-the-art adult learning using contemporary, forward-looking products and technologies.
You continue expanding our Leadership Development portfolio to equip our leaders with the right capabilities to lead high-performing teams – from entry-level leads to senior executives – and ensure offerings are aligned with strategic capability shifts for each cohort.
You develop, source, pilot and deploy targeted Top Talent and Senior Leadership Development programmes to support them in key transition moments.
You own our centralised Learning Governance Framework and work closely with local Academies to ensure a seamless and consistent learning experience for all Zalandos. You support our BU learning teams on the journey to an aligned strategy and operating model.
You transform our L&D landscape, introducing new learning products and evolving our expert capabilities as part of our People & Organisation Transformation.
You build the right organisational set-up, governance and infrastructure to enhance the learning experience for all customer groups across Zalando.
You work closely with other P&O product domains (e.g. Talent Management, Diversity & Inclusion, Health & Wellbeing) to ensure all programs and initiatives are connected, and contribute to an integrated end-user experience.
You contribute as a functional expert to Works Council negotiations on L&D initiatives and related products and processes.
WE’D LOVE TO MEET YOU IF
You have 10+ years of experience in leading learning organisations/solutions from philosophy to strategy, including implementation planning and execution.
You have a thorough understanding of the learning strategy project phases, from gathering requirements and planning, designing and procuring learning experiences, delivering experiences and learning products, through evaluating effectiveness and impact.
You are technology-savvy and can design learning solutions at scale, using Workday as your technology backbone.
You have led leadership transformation programs in other organisations and have experience in leading skilling programmes on the back of capability shifts required by business strategy.
You demonstrate subject matter expertise in talent practices with a core focus on L&D and are able to engage with a wide range of stakeholders, from P&O Business Partners to C-level executives. You offer thought leadership based on latest research and industry best practices.
You enjoy solving problems, with a passion for delivering exceptional levels of customer service. You rely on data analysis to translate meaningful insights and develop a strategy.
You possess strong written, verbal and interpersonal communication skills to articulate concepts, ideas, and processes with senior stakeholders.
You demonstrate values-driven leadership and build an inclusive, empowering and high-performing team culture.
You are business fluent in English; knowledge of German is a plus but not mandatory.
Experience in coaching / 360 / Hogan is a plus.
OUR OFFER
Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
2 paid volunteering days a year
Hybrid working model with 60% remote per week, actual practice is up to each team to best support their collaboration
Work from abroad for up to 30 working days a year
27 days of vacation a year to start
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Gympass)
Mental health support and coaching available
Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us
