Enterprise Content Specialist (Knowledge Specialist)

Location
Cheltenham
Contract
Full time
Job Category
Business Development & Strategy

THE OPPORTUNITY

  • Achieve efficient and accessible knowledge management and distribution across Tradebyte’s staff to enable them on their employee lifecycle with the business.

  • Establish, maintain, and drive a company knowledge base and related dissemination processes to ensure staff have the knowledge relevant to their roles and ability to be effective Tradebits.

  • Coordinate and establish a library of all relevant knowledge types and assets across Tradebyte and facilitate risk and business continuity management.

WHAT WE'RE LOOKING FOR

MUST:

  • A penchant for creating innovative solutions with a holistic perspective.

  • A natural ability to engage with and influence stakeholders, promoting a sharing and collaborative culture.

  • Exceptional organisation, time-management, and methodical work ethics.

  • High fluency in English.

WISH:

  • Prior experience in knowledge management, being aware of the domain's best practices and broader trends.

  • Experience in a tech-centric environment.

  • Proficiency in the German language for business interactions.

YOUR RESPONSIBILITIES

  • Design and implement a comprehensive Knowledge Management Framework.

  • Oversee and regularly update knowledge bases tailored for Tradebyte’s needs.

  • Collaborate intensively with key stakeholders to capture varied knowledge forms - outdated, existing, and new.

  • Support risk management initiatives and ensure business continuity through consistent knowledge accessibility.

  • Cultivate and nurture a culture inclined towards knowledge sharing and collaboration.

  • Promote awareness and provide education about the knowledge bases throughout Tradebyte.

  • Monitor, assess, and improve the compliance and quality of knowledge, in association with pertinent stakeholders.

  • Establish core for continuous improvement capability as it pertains to our knowledge library.

Recruiter

Franchesca Lopez

franchesca.lopez@tradebyte.com

Please note that all applications must be completed using the online form - we do not accept applications via e-mail.

About Zalando

It’s the perfect time to join Zalando on our journey to build the leading pan-European ecosystem for fashion and lifestyle e-commerce. Help us offer an inspiring and quality multi-brand shopping experience for fashion and lifestyle products to about 50 million active customers in 25 markets. Or be part of our logistic infrastructure, software or service capabilities to help brands and retailers run and scale their entire e-commerce business, on or off Zalando. Join our Zalando ecosystem, to enable positive change for the fashion and lifestyle industry. 

Learn more about our culture