THE ROLE & THE TEAM
As a Senior Process Manager in the Key Partner Operations Excellence team, you will be implementing, optimising and driving change for and with internal colleagues and our biggest suppliers on processes for the joint wholesale business.
Reporting to the Head of Key Partner Process Excellence, you will strive for best-in-class improvements.
INCLUSIVE BY DESIGN
At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit.
We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process.
do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups
WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)
Seek opportunities for process improvements and go for them! You’re the central contact for Fashion Propositions teams (Buying, Merchandising, Operations) changing their work life for the better. Supplier’s Customer Service, Project Management and Operations Excellence teams will be your key counterparts to collaborate with.
Your role will be key to laying the foundation for future growth of Zalando. You have direct impact on the heart of our commercial wholesale business: Fashion Proposition
Challenge the status-quo: analyse, identify, and evaluate potential process improvements and execute them in collaboration with colleagues and suppliers. Your responsibility covers the entire procure to pay process.
Leverage operational KPIs, perform root cause analysis, propose corrective action plans.
Using a structured project management approach, lead transformational projects, leveraging your relationship building and process engineering skills.
WE'D LOVE TO MEET YOU IF...
Experienced in a marketplace environment, consultancy or business development background with a passion for the e-commerce industry, 6+ years of professional experience.
You have developed a strong command of how to implement process improvements and manage projects. Change management is your favourite discipline.
You have excellent communication skills and feel comfortable interacting with a big group of diverse (internal and external) stakeholders, presenting to them and balancing out their needs.
Self-starter who will take ownership of projects and business problems bringing them to a successful result. Drive cross-functional growth plans independently - from structuring and defining a roadmap, through identifying growth opportunities to translating these into actions. You enjoy working autonomously.
You have extensive experience working with Google products and/or MS office. Leadership experience is a plus. Your English is business fluent.
You will be working part-time, the position is planned for 30 hrs.
OUR OFFER
Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
2 paid volunteering days a year
Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration
Work from abroad for up to 30 working days a year
27 days of vacation a year (for Zalando SE)
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Gympass)
Mental health support and coaching available
Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us
