THE ROLE AND THE TEAM:
We are seeking a talented and innovative Data Scientist to join our Digital Insights & Analytics Team. DIA is responsible for providing insight and advice to Zalando regarding the efficacy and optimisation of the Zalando eCommerce Platform. The ideal candidate will therefore specialise in using graph theory, sequence modelling and other data mining techniques, advanced statistical modelling, analysis, and data visualisation techniques to understand, and enhance the user journeys our customers undertake. Your insights will play a crucial role in improving user experience, increasing customer satisfaction, and driving business growth.
WHERE YOUR EXPERTISE IS NEEDED:
Customer Journey Understanding: Utilise graph theory, sequence modelling and other state of the art data mining techniques to map out the customer journey across our e-commerce website, identifying key nodes, pathways, and customer behaviours.
Advanced Statistical Modelling and Visualization: Analyse large datasets and leverage state of the art statistical modelling to uncover insights into customer behaviour, preferences, and pain points. Create clear, compelling visualisations to communicate these findings.
Predictive Modelling: Develop models to predict customer behaviours, preferences, and potential future pathways.
Optimization Strategies: Provide recommendations for website design and navigation improvements based on customer journey analysis.
Collaboration: Work closely with the UX/UI design team, marketing, and product management to implement changes based on your insights.
Reporting: Regularly present findings and progress to stakeholders in a clear, accessible manner.
WHAT WE ARE LOOKING FOR:
Educational Background: Master’s degree or Ph.D in Data Science, Statistics, Computer Science, economics or a related field OR equivalent experience.
Experience: 8+ years experience in data science, with a focus on customer journey analysis, high dimensional statistics, graph data mining, or related areas.
Technical Skills: Proficiency in Python and its data analysis libraries (Pandas, NumPy, Scikit-learn). Experience with large-scale graph and sequence analysis tools is a plus (e.g. Neo4j). Other technical skills include SQL (BigQuery, Snowflake or RedShift), visualisation in Microstrategy or similar.
Analytical Skills: Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy.
Communication Skills: Excellent communication and presentation skills, with the ability to translate complex data into actionable insights for non-technical audiences.
Continuous Learning: Stay updated with the latest trends and techniques in data science, graph theory, and customer behaviour analysis.
Problem-Solving: Strong problem-solving skills with a creative approach to finding and implementing solutions
YOUR BENEFITS
Career Development
We offer peer-to-peer performance reviews twice a year
Learn and develop through our extensive Zalando training platform
Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
Support from an international team of experts; mentoring and professional development opportunities
Wellbeing
2 days paid leave per year for volunteering
25 holiday days per calendar year (27 if based in Berlin)
Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources
Flexibility
Flexible working hours
Relocation assistance available for internationals
Home office equipment available for hybrid working, to support you working from home
Hybrid working model with 60% remote per week
Opportunity to work from abroad for 30 (working) days per calendar year
Financial
Access to the employee shares program
40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge
Family
4 weeks paid paternity leave and 17 weeks paid maternity leave
3 fully-paid child sick days per year
Free counseling, assistance, and referral service for all matters concerning yourself and your family via the Fürstenberg Institute.
ABOUT ZALANDO
It’s the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.
Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 48 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.
Our values https //jobs.zalando.com/en/our-founding-mindset
do.More - our sustainability strategy https //corporate.zalando.com/en/sustainability
Follow us on Instagram instagram.com/insidezalando
Please note that all applications must be completed using the online form - we do not accept applications via email.