Senior Principal Product Manager - Personalisation, Recommendation, Search & Browse (all genders

Location
Zurich, Berlin
Contract
Full time
Job Category
Product Management

THE ROLE & THE TEAM

As a Senior Principal Product Manager in the Zalando eCommerce Platform Sciences team who drive Personalisation, Recommendations, Search, Browse, Analytics, and Research, you will help lead the charge to deliver on the customer promise of a tailored experience on Zalando which helps customers discover fashion products for their individual needs. In your role, you will work with cutting edge technology to build out new capabilities and experiences that will help customers get answers to their fashion needs and enable partners within Zalando to customise their experiences to customers. Working closely with your Applied Science, Engineering, and Product partners, you will help define, build, and deliver state-of-the-art experiences that revolutionise the discovery process for fashion. This is a pivotal role in the team to help us shift focus from the existing discovery experiences and embrace future looking directions through new technology, capability building, and experimentation.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. 

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. 

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy

Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

  • Significant exposure in planning and deploying technical products at scale or equivalent product leadership experience.
  • Exposure in building out ML based products and experiences to meet the needs of internal and external partners to deliver customer value.
  • Spearhead and strategise: set a clear vision, smart roadmap and ambitious targets, and enable the team to drive towards those.
  • Identify new product opportunities with a customer-centric mindset, select the right solutions to focus on by making business savvy decisions and then move fast to successfully execute on your ideas.
  • Applying repeatable best practice product methodologies in cross-functional teams incorporating working backwards from the customer, problem discovery, defining & designing solutions, and delivering agreed outcomes.
  • Be a mentor to other colleagues by showcasing deep expertise in your domain and acting as a role model for successful product management.
  • Define, implement, and improve discovery platforms for Zalando.
  • Define, implement, and improve capabilities offered to fulfil business/customer needs.

WE'D LOVE TO MEET YOU IF

  • Product methods & tools: you have a strong track record of envisioning, developing, and building successful platform and capability products, ideally in an online service marketplace or e-commerce environment. You are able to contribute to and explain a product strategy for your area. 
  • Customer mindset: you have the ability to understand customer needs and turn them into remarkable products. You are experienced in conducting insights with user research and product discovery to provide the voice of the customer, creating the right stories that give our users what they need (and not just what they want).
  • Multiple domains: you have experience in working closely with cross functional teams in Design, Engineering, and Data Science. 
  • Cutting-edge Technology: you have experience delivering ML based products, working with Deep Learning, NLP, CV, IR, or LLMs directly.
  • Platform Services & Multi Partner Solutions you have built/managed successful platforms and established multi partner solutions in various business domains.

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

  • Employee shares program
  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
  • 2 paid volunteering days a year
  • Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration
  • Work from abroad for up to 30 working days a year
  • 27 days of vacation a year to start
  • Relocation assistance available (subject to prior agreement)
  • Family services, including counseling and support
  • Health and wellbeing options (including Gympass)
  • Mental health support and coaching available
  • Drive your development through our training platform and biannual peer-to-peer review

Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us 

Please note that all applications must be completed using the online form - we do not accept applications via email.

Recruiter

Anik Kumar Biswas

anik.kumar.biswas@zalando.de

Please note that all applications must be completed using the online form - we do not accept applications via e-mail.

About Zalando

It’s the perfect time to join Zalando on our journey to build the leading pan-European ecosystem for fashion and lifestyle e-commerce. Help us offer an inspiring and quality multi-brand shopping experience for fashion and lifestyle products to about 50 million active customers in 25 markets. Or be part of our logistic infrastructure, software or service capabilities to help brands and retailers run and scale their entire e-commerce business, on or off Zalando. Join our Zalando ecosystem, to enable positive change for the fashion and lifestyle industry. 

Learn more about our culture