ABOUT THE TEAM AND THE ROLE

Please apply in English

As a IT support technician in our Warehouse IT in Nogarole Rocca, you are the first contact person for 1st and 2nd level support and monitor our network structure.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit.

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. 

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups 

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Provide 1st and 2nd level support for workplace systems (Windows) and production sites (Linux);

• Troubleshooting in desktop, printer and mobile area;

• Setup and upgrading of workplaces and infrastructure;
• Monitoring of network infrastructures (hardware, TCP/IP, router, Wi-Fi);
• Fault analysis in WAN and LAN using appropriate network protocols.

WE’D LOVE TO MEET YOU IF

• You have previous professional experience in 1stand 2ndlevel of support (experience in IT logistics field will be an advantage)

• You have a solid network knowledge (TCP/IP, VLAN, Ethernet, WI-FI)

• You have knowledge of DHCP, DNS, Mail Transport, FTP, SSH will be an advantage 
• You have completed education in IT field
• You bring some experience in handling Linux systems
• You bring experience in the field of data protection and data security 
• You are able to communicate fluently in English and Italian languages
• You are willing to work in shifts and onsite

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program

• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
• Relocation assistance available (subject to prior agreement)
• Family services, including counseling and support
• Health and wellbeing options (including Gympass)
• Mental health support and coaching available

Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us