Take your career to the next level: Assistant Store Manager at Outlet by Zalando
At Outlet by Zalando, our Assistant Store Managers (ASMs) are the driving force behind our stores. You’ll ensure your area runs smoothly and step up to lead the entire store when the Store Manager is away. Leading a team of up to 20 people, you’ll create an ideal shopping atmosphere by seeing the store through our customers' eyes. You’re key to our economic success and the growth of our locations.
Why become an Assistant Store Manager?
As an ASM, you’ll take on significant responsibility for both operations and people. You’ll handle everything from hiring and training to managing KPI-based rotas and holidays.
Beyond the daily tasks of optimising stock and improving KPIs, you’ll foster growth for your team. This is your chance to bring Zalando’s values to life through authentic, transparent and employee-oriented leadership.
Real stories from our Assistant Store Managers
Meet some of our team and find out what motivates them:
- Denise, Leipzig: Denise started as a cashier six years ago and worked her way up to ASM. She loves our diverse culture and open communication. Whether she’s at the till or managing incoming goods, she’s always ready to jump in. Her advice? "Show courage—you’ll get all the support you need to grow."
- Eleftheria, Düsseldorf: Based on the famous Königsallee (Kö), Eleftheria’s primary focus is being there for her team. She prioritises open communication and is motivated by the mutual support her colleagues share every day.
Ready to lead?
We’re looking for proactive people with:
- Several years of retail experience and a customer-first mindset
- Experience leading teams and conducting feedback sessions
- Strong organisational skills and the ability to make decisions
- A solid understanding of KPIs and how to improve them
- Completed commercial training or a business degree
Click here for the open Assistant Store Manager positions.