Success Manager (all genders)

Location
Ansbach, London, Remote Work, Cheltenham
Contract
Full time
Job Category

THE OPPORTUNITY

At Tradebyte, we work with the biggest players in e-commerce - from trendsetting fashion brands to major online retailers. Our goal is to create a workplace where everyone feels valued, supported, and empowered.

We offer flexible work schedules, professional development opportunities, and a real commitment to work-life balance. We embrace diverse perspectives and ensure that every voice is heard and respected, because you’re unique and that matters to us.

As we continue to grow, we’re looking for new colleagues who share our passion. Love what you do - do what you love. Join Tradebyte, an independent company within the Zalando Group.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

  • The successful cooperation with Tradebyte Flagship accounts as well as their further development is your top priority

  • You analyze your accounts, recognize market trends, identify existing potentials and actively develop solutions for your customers

  • You are their contact person, solve inquiries independently, and are a trustworthy partner in case of escalations

  • You are the interface between customers and internal departments and actively connecting our services with the need of our brands

WE'D LOVE TO MEET YOU IF

  • You have at least 1 year of experience in a digital environment, e.g. e-commerce or SaaS

  • Working with customers is your passion and with your ability to analyze, you create solutions to exploit the potential of your customers

  • You are comfortable working with Google Spreadsheet and use basic functions like Pivot, VLookup etc.

  • Communication is one of your strengths and you like to build long-term customer relationships while also pitching services & opportunities

  • You are result-oriented and have a self-reliant way of working

  • You bring excellent German and English skills, both in writing and verbally

    WHAT YOU CAN EXPECT FROM US

    • You’ll play a decisive role in shaping an agile, fast-growing, international company and be supported by an open-minded working environment 

    • Competitive salary package, employee share shop, 40% Zalando shopping discount (30% Zalando Lounge)

    • You’ll be given various learning and development opportunities to enhance your professional development 

    • A true hybrid working model with flexibility to work remotely (only in Germany)

    • 27 vacation days per year that increase up to 30 days, volunteering time off and several sabbatical options after 2 years

    • We’ll help you commute to the office with zero emissions: through a rented company bike or by charging you electric car at our e-charging station

    • Access to additional German or English classes to improve your language skills

    • A variety of health offers to support your well-being, as well as free beverages and fruits

    Recruiter

    Elvan Balo

    elvan.balo@tradebyte.com

    Bitte beachten, dass alle Bewerbungen auf dieser Seite über das Online-Formular erfolgen müssen – wir akzeptieren keine Bewerbungen per E-Mail. Nach der Prüfung werden unsere Recruiter*innen über eine offizielle Zalando E-Mail-Adresse (@zalando.de) Kontakt aufnehmen.

    In einigen Fällen arbeiten wir auch mit einer Auswahl von Headhunter*innen und Agenturen zusammen, um bestimmte Positionen zu besetzen. Bitte beachte, dass weder Zalando noch unsere Rekrutierungspartner*innen irgendeine Art von Bezahlung verlangen, um sich für eine Stelle zu bewerben oder an einem Vorstellungsgespräch teilzunehmen. 

    Wenn du Fragen zu unserem Rekrutierungsprozess hast, wirf bitte einen Blick auf unsere FAQ-Seite.

    Über Zalando

    Es ist die perfekte Zeit, sich Zalando auf unserer Reise anzuschließen, das führende E-Commerce-Ökosystem für den europäischen Mode- und Lifestyle-Markt aufzubauen. Hilf uns, rund 50 Millionen aktiven Kund*innen in 25 Märkten ein inspirierendes und qualitätsorientiertes Einkaufserlebnis für Mode- und Lifestyle-Produkte zahlreicher Marken aus einer Hand zu bieten. Oder sei Teil unserer Zalando Logistik-, Software- und Service-Infrastruktur, um Marken und Einzelhändler bei ihren E-Commerce-Transaktionen in ganz Europa zu unterstützen – sowohl auf als auch außerhalb der Zalando Plattform. Komm zu uns, um mit diesem Ökosystem einen positiven Wandel in der Mode- und Lifestylebranche zu bewirken.

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