As Senior Content Manager in the Programming & Experimentation team, you’ll be the operational lead behind Zalando’s most visible content experiences — spanning Originals, Brand, and Creator content across multiple surfaces. Your core focus will be to build, manage, and scale content delivery systems that ensure the right content reaches the right audience at the right time.
You’ll lead the planning and execution of content initiatives from end to end — managing timelines, aligning stakeholders, and building workflows that deliver at speed and scale. Your day-to-day will involve working closely with teams across product, engineering, analytics, creative production, product marketing, and direct marketing. Strong stakeholder management and project management skills are non-negotiable.
This role offers significant development opportunities — from gaining exposure to experimentation and performance frameworks to working cross-functionally with senior partners and contributing to the systems that scale Zalando’s content impact.
INCLUSIVE BY DESIGN
Zalando’s vision is to be the starting point for fashion – one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We’re only asking about why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.
We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need so we can best support you throughout the hiring process.
do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/diversity-inclusion
Our employee resource groups: https://corporate.zalando.com/en/diversity-inclusion/our-employee-resource-groups
WHAT WE’D LOVE YOU TO DO (AND LOVE DOING):
Own the planning, coordination, and execution of Originals content programming across Zalando surfaces.
Build and manage content workflows and operational frameworks that enable scalable, efficient delivery of content formats.
Develop and maintain content calendars and delivery schedules, ensuring seamless coordination across Originals, Brand, Creator, and external partners.
Lead content project management for new Originals initiatives, ensuring timelines, ownership, and deliverables are clearly defined and met.
Manage stakeholder alignment and communications, keeping partners informed and engaged throughout the content delivery process.
Structure and optimize content intake, asset management, and QA processes to support operational excellence.
Track programming performance and support reporting initiatives with clear, actionable operational insights.
Partner closely with Senior Program Managers and Content Strategists to operationalize experimentation outcomes into programming workflows.
WE’D LOVE TO MEET YOU IF
You have 3–5+ years of experience in content operations, editorial project management, or digital content management in a fast-paced environment.
You are highly organized, process-driven, and excel at building and maintaining scalable workflows that support content delivery at speed and quality.
You have strong project management skills, with a proven ability to manage complex projects across multiple stakeholders and functions.
You are comfortable working with content management systems (e.g., Contentful), asset management tools, and basic content reporting dashboards.
You bring excellent communication skills, able to align stakeholders, escalate blockers, and maintain momentum across projects.
You are detail-oriented, proactive, and able to manage competing priorities without losing focus on quality and timelines.
You are fluent in English, both written and verbal.
If you believe you have what it takes, we encourage you to apply, even if you don’t meet every single requirement. You may just be the right candidate for this or other roles!
OUR OFFER
Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
2 paid volunteering days a year
Hybrid working model with 60% remote per week, actual practice is up to each team to best support their collaboration
Work from abroad for up to 30 working days a year
27 days of vacation a year to start
Relocation assistance available (subject to prior agreement)
Family services, including counselling and support
Health and wellbeing options (including Gympass)
Mental health support and coaching available
Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us
