Senior Operations Specialist

Location
Berlin
Contract
Job Category

Job Description Summary - What We'd Love You To Do (And Love Doing)

Support the Category Management team by taking charge of essential operational and administrative functions, notably including the accurate placement of purchase orders in our systems. Manage the intricacies of daily, weekly, and monthly delivery schedules in close collaboration with our supplier's supply chain management.

Maintain the integrity of product master data within our merchandise management system, with a primary focus on entering all order-related details into our system, such as EAN-Matching and Supplier Data, ensuring that our orders meet high-quality standards.

Act as the primary liaison for our international suppliers, handling all operational inquiries and supporting the establishment and upkeep of contractual agreements. Maintain open lines of communication to secure consistent product availability and coordinate returns efficiently between our suppliers and warehouses.

Proactively seek out innovative solutions to enhance and optimise our pre-season and in-season processes, contributing to greater efficiency and effectiveness.

Job Description - We'd Love To Meet You If..

  • Relevant first administrative experience or impactful internship with a focus on process improvement.

  • Strong organisational and communication skills, with a structured work approach.

  • Excel at data accuracy and quality, with extensive MS Office expertise, notably in Excel.

  • Thrive in fast-paced, collaborative environments, driven by proactive problem-solving.

  • Committed to continuous process enhancement and end-to-end task ownership.

  • Confident in presenting to internal and external stakeholders in your area of expertise.
     

Additional Job Description

The Category Operations Team, a highly specialised unit, is dedicated to executing processes with precision, from order entry to invoice clarification. Within this team, you will specialise in the end-to-end purchase-to-pay process. Your responsibilities encompass the entire journey, from order creation to ensuring timely deliveries and comprehensive product information for online presentation. Daily interactions will involve engaging with a range of external and internal stakeholders, including brands, buying and planning departments, accounting, transportation, and warehouse operations teams. This role offers a unique opportunity to build a broad expertise in supply chain management within the dynamic e-commerce industry.

We are hiring for our Beauty, Kids & Premium, Streetwear, Designer, Modern Mainstream Classic & Underwear and Beachwear teams!

Recruiter

Ivana Casertano

ivana.casertano@zalando.de

Bitte beachte, dass alle Bewerbungen mit dem Online-Formular ausgefüllt werden müssen – wir akzeptieren keine Bewerbungen per E-Mail.

Über Zalando

Es ist die perfekte Zeit, sich Zalando auf unserer Reise anzuschließen, das führende E-Commerce-Ökosystem für den europäischen Mode- und Lifestyle-Markt aufzubauen. Hilf uns, rund 50 Millionen aktiven Kund*innen in 25 Märkten ein inspirierendes und qualitätsorientiertes Einkaufserlebnis für Mode- und Lifestyle-Produkte zahlreicher Marken aus einer Hand zu bieten. Oder sei Teil unserer Zalando Logistik-, Software- und Service-Infrastruktur, um Marken und Einzelhändler bei ihren E-Commerce-Transaktionen in ganz Europa zu unterstützen – sowohl auf als auch außerhalb der Zalando Plattform. Komm zu uns, um mit diesem Ökosystem einen positiven Wandel in der Mode- und Lifestylebranche zu bewirken.