Sales & Account Management

Sales and Account Management at Zalando doesn’t just grow the platform - we do it hand in hand with our partnering brands. We are all about generating revenues through partner acquisition and upselling Zalando's Platform Services and Goods. We're not just salespeople, we're thought leaders and consultants. Every day we are building trustful relationships that enable our partners to thrive on our platform and delight our customers.

Check out our jobs

Who we are

Our team covers the full sales funnel from acquisition of new partners to upselling our existing partnering brands. Across the vast landscape of fashion, beauty and lifestyle brands, our sales managers identify opportunities and close deals to bring in exciting new partners. Our team’s account managers are assigned to Zalando’s existing partners, focusing on satisfaction, retention and Partner Lifetime Value together with the consultants and account executives who take on complex solutions and act as thought leaders. Throughout the sales funnel, our eyes are on the prize, or prizes, of sealed deals, increased revenue, and successful partnerships that bring an even broader range of products to our diverse consumers across all of Europe.

How we work

Solve something that matters

We start with an experience worth creating and then work backwards. To achieve desired outcomes, we focus on critical inputs that we can control.

Act like an owner

“Ownership” is about being responsible to our partners, colleagues and customers, not about being entitled. We own our destiny and are not stopped by circumstances: Zalando is what you make of it.

High challenge, high support

You’ll receive continuous feedback to help you to keep finding the best solutions and raising the bar. We put purpose first and trust that our personal success comes from making the best decisions for our partners and the customer.