(Senior) Product Designer (UX) - Merchant Operations

Job Category

  • Technology & UX/UI Design


  • Berlin


  • Full-Time
  • Professional Level


  • Zalando SE


As a designer in Zalando's Merchant Operations team, you will help build the next generation merchant platform to help brands sell on Zalando -- and create the opportunity to build the next multi-million-Euro business on the Zalando Marketplace.


As a Product Designer (UX) for Merchant Operations, you work on all the core systems that enable our Partners to join the platform, manage their inventory and orders all in a self-service mode. You will help discover, define, design and deliver the next-generation user interface for the Merchant Portal that will be utilized by all the Partners of Zalando both on the web and on Mobile.

Discover. You go deep into the domains that make a retail business tick to discover problems worth solving. As a sparring partner for our Product Managers, you will be involved in problem framing and project definition from day one.

Tell stories. When building enterprise systems, it’s easy to get lost in the complexity. To pull everyone back to what matters, you use creative methods to illustrate the future we are working towards.

Prototype. You bring concepts to life by creating prototypes at all levels of fidelity. Whether it’s a quick flow of paper mockups you put together in an afternoon or a web app using live data that you create with a team of engineers in a week-long sprint, you are constantly testing out your ideas in the wild.

Broker. You empathize with and negotiate solutions for a diverse variety of stakeholders: Brand representatives, category buyers, content producers, key account managers and many more.

Execute. The best design is nothing without an implementation to match. In close collaboration with our engineers, you continually iterate your way to success and user satisfaction.


To land this job you will show and explain raw artifacts from various stages of the design process, demonstrating both your well-rounded experience and your stand-out skills.

User-centered. You have the methods and skills under your belt to ensure that all stakeholders in the product development team walk in the customer's shoes and see through the user’s eyes.

Complexity-crushing. You love to tackle messy challenges in legacy environments and turn them into clean and simple solutions.

Business-proven. You’re not afraid to use data to inform your designs… and disprove your ideas!

Collaborative. Your communication skills and empathy help you to succeed in your daily work with multidisciplinary international teams to develop new compelling product concepts.


Inspiring peers. Product Design at Zalando is a highly diverse, international community of accomplished researchers and designers who drive our customer experiences to the next level.

Empowering culture. We value trust and have a bias for action. We are kind to each other. For us respect means challenging each other and giving direct feedback. We share ideas freely. We learn from mistakes. We laugh a lot. Come help us foster a highly inspiring working atmosphere.

Professional development. We believe in a purpose-driven approach to motivating and growing people. Framed by the Tour of Mastery, we help you to grow through mentoring, personal branding support, networking both inside and outside the company, and rotation through diverse career opportunities within Zalando.

Perks. Competitive salary; great shopping discount on a wide range of products on zalando.com; discounts from external partners; office in the heart of Berlin; public transport discounts; relocation assistance for internationals; municipality services; flexible working times; family service and parent & child rooms; and volunteering time off; diverse sports and health offerings.


Start the conversation. Tell us what the next step in your career could be.

Multi-talented? Please apply for the one single job that best represents your deepest core competency and mention your other skills in your application. If you need guidance or have any questions about our hiring processes, please contact recruiter Matthias Schmeißer.

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