Zalando is all about fashion. Customers enjoy browsing our site, getting inspired and buying clothes they’re excited about. Zalando Plus is an experience upgrade – a membership program that gives customers a plus to maximise the joy of use: Faster shipping, super convenient returns, personal fashion advice and exclusive offers.
The Zalando Plus customer journey builds on the main customer journey of Zalando. As a Product Designer (UX) for Zalando Plus, you work with a dedicated team of product managers and developers. You will employ an evolving mix of traditional user-centered methodologies, lean UX practices, and design thinking to solve business problems through understanding user needs and motivations.
Discover. You are curious about our customers and the problems we can solve for them. You understand the existing insights, build on them and generate new insights.
Collaborate. You communicate and collaborate effectively with many other multidisciplinary teams that are working on the larger Zalando platform.
Design. You bring concepts to life by creating prototypes at all levels of fidelity. Whether it’s a quick flow of paper mockups you put together in an afternoon or a web app using live data that you create with a team of engineers in a week-long sprint, you are constantly testing out your ideas in the wild.
Execute. The best design is nothing without an implementation to match. In close collaboration with our engineers, you continually iterate your way to success and customer satisfaction.
To land this job you will show and explain raw artifacts from various stages of the design process, demonstrating both your well-rounded experience and your stand-out skills.
Multi-faceted. To master the daily challenges you are strong in UX interaction design and you have a good skills in visual UI design.
User-centered. You have the methods and skills under your belt to ensure that our business and development partners walk in the customer's shoes and see through the user’s eyes.
Convincing. You can effectively sell interaction design best practices and UI design details to stakeholders at all levels of understanding – from design-unaware business people to highly-experienced designers.
Structured. You know how to best structure and package integration guidelines and communicate interaction patterns in a developer-centered way to ensure proper implementation.
Collaborative. Your communication skills and empathy help you to succeed in your daily work with multidisciplinary international teams.
Business-proven. You’re not afraid to use data to inform your designs (and disprove your ideas!)
Inspiring peers. Product Design at Zalando is a highly diverse, international community of accomplished researchers and designers who drive our customer experiences to the next level.
Empowering culture. We value trust and have a bias for action. We are kind to each other. For us respect means challenging each other and giving direct feedback. We share ideas freely. We learn from mistakes. We laugh a lot. Come help us foster a highly inspiring working atmosphere.
Professional development. We believe in a purpose-driven approach to motivating and growing people. Framed by the Tour of Mastery, we help you to grow through mentoring, personal branding support, networking both inside and outside the company, and rotation through diverse career opportunities within Zalando.
Perks. Competitive salary; great shopping discount on a wide range of products on zalando.com; discounts from external partners; office in the heart of Berlin; public transport discounts; relocation assistance for internationals; municipality services; flexible working times; family service and parent & child rooms; and volunteering time off; diverse sports and health offerings.
Start the conversation. Tell us what the next step in your career could be.
Multi-talented? Please apply for the one single job that best represents your deepest core competency and mention your other skills in your application. If you need guidance or have any questions about our hiring processes, please contact recruiter Matthias Schmeißer.