Zalando is all about fashion. Customers enjoy browsing our site, getting inspired and selecting fashion items they’re excited about. As a Product Designer in the Transactional Core team, you will help to make the subsequent buying experience seamless and satisfying. Your impact will drive customer engagement and Zalando’s commercial success.
As a Product Designer (UX) for Transactional Core, you work on our checkout process – a complex user journey that typically starts on the cart page and goes all the way to the confirmation of the successful purchase and beyond.
Master complexity. You will choreograph numerous payment methods and delivery options serving over 20 million customers in 15 countries who speak 11 languages You dive deep into the domain to understand its complexity.
Discover. Equipped with the domain know-how you conduct research along the user journey to discover customer pain points and needs. You might not be a domain expert immediately but you will act as a sparring partner for our Product Managers and be involved in problem framing and project definition from day one.
Define. With the insights gained during the discovery, you help to define problem statements, to make sure we’re working on the right things.
Design. You bring concepts to life by creating prototypes at all levels of fidelity. Whether it’s a quick flow of paper mockups you put together in an afternoon or a web app using live data that you create with a team of engineers in a week-long sprint, you are constantly testing out your ideas in the wild.
Execute. The best design is nothing without an implementation to match. In close collaboration with our engineers, you continually iterate your way to success and customer satisfaction.
To land this job you will show and explain raw artifacts from various stages of the design process, demonstrating both your well-rounded experience and your stand-out skills.
User-centered. You have the methods and skills under your belt to ensure that our business and development partners walk in the customer's shoes and see through the user’s eyes.
Convincing. You can effectively sell interaction design best practices to stakeholders at all levels of understanding -- from design-unaware business people to highly-experienced designers.
Structured. You know how to best structure and package integration guidelines and communicate interaction patterns in a developer-centered way to ensure proper implementation.
Collaborative. Your communication skills and empathy help you to succeed in your daily work with multidisciplinary international teams and diverse startup partners.
Business-proven. You’re not afraid to use data to inform your designs (and disprove your ideas!)
Inspiring peers. Product Design at Zalando is a highly diverse, international community of accomplished researchers and designers who drive our customer experiences to the next level.
Empowering culture. We value trust and have a bias for action. We are kind to each other. For us respect means challenging each other and giving direct feedback. We share ideas freely. We make mistakes. We laugh a lot. Come help us foster a highly inspiring working atmosphere.
Professional development. We believe in a purpose-driven approach to motivating and growing people. Framed by the Tour of Mastery, we help you to grow through mentoring, personal branding support, networking both inside and outside the company, and rotation through diverse career opportunities within Zalando.
Perks. Competitive salary; great shopping discount on a wide range of products on zalando.com; discounts from external partners; office in the heart of Berlin; public transport discounts; relocation assistance for internationals; municipality services; flexible working times; family service and parent & child rooms; and volunteering time off; diverse sports and health offerings.
Start the conversation. Tell us what the next step in your career could be.
Multi-talented? Please apply for the one single job that best represents your deepest core competency and mention your other skills in your application. If you need guidance or have any questions about our hiring processes, please contact recruiter Matthias Schmeißer.