Senior Product Designer (UX) for B2C

Job Category

  • Technology & UX/UI Design

Location

  • Berlin or Helsinki

Contract

  • Full-Time
  • Professional Level

Company

  • Zalando SE

The opportunity

Zalando Product Designers work closely with product managers and developers in strong, agile teams. Individuals and teams are given as much autonomy as possible so they can innovate quickly. We employ an evolving mix of traditional user-centered methodologies, lean UX practices and design thinking to solve business problems through understanding user needs and motivations.

Your mission

As a Product Designer with a UX focus you will take on a series of focused, deep challenges (each ca. 12-18 months) within a specific product team, executing on a specific mission. When you join us, you will take on a series of Tours of Mastery to hone your skills by working in different business units. Your first challenge might be, for example, to:

  • Design, test and iterate daily eCommerce interactions in our core product serving millions of customers across Europe
  • Ideate, incubate and launch innovative new products as part of one of our startup ventures focused on user engagement or mCommerce

In any case, you will…

  • Identify pain points and needs of users, bring the insights into the team.
  • Spread a user-centered design mindset to product + engineering colleagues.
  • Shape new products and improve existing interfaces that our customers use daily.
  • Design a broad range of products used on a wide variety of devices.
  • Manage requirements from very different directions, always orienting yourself to the concrete needs of the users.
  • Align interaction patterns and usability standards across products.

Your track record

To land this job you will show and explain raw artifacts from various stages of the design process that illustrate your proven ability to:

  • Translate complex product requirements into easy and intuitive user flows.
  • Collaboratively create responsive interfaces that inspire and engage customers.
  • Identify overarching interaction patterns and design holistically to ensure a consistent user experience across the full customer journey.
  • Break a long-term user experience vision down into concrete steps for agile development.
  • Explain your ideas, designs and user experience best practices in order to successfully convince, motivate and inspire stakeholders.
  • Test and refine prototypes with users within a rapid, iterative product development cycle.

We offer you

Inspiring peers. Product Design at Zalando is a highly diverse, International community of accomplished researchers and designers who drive our customer experiences to the next level.

Empowering culture. We value trust and have a bias for action. We are kind to each other. For us respect means challenging each other and giving direct feedback. We share ideas freely. We make mistakes. We laugh a lot. Come help us foster a highly inspiring working atmosphere.

Professional development. We believe in a purpose-driven approach to motivating and growing people. Framed by the Tour of Mastery, we help you to grow through mentoring, personal branding support, networking both inside and outside the company, and rotation through diverse career opportunities within Zalando.

Perks. Competitive salary; great shopping discount on a wide range of products on zalando.com; discounts from external partners; office in the heart of Berlin; public transport discounts; relocation assistance for internationals; municipality services; flexible working times; family service and parent & child rooms; and volunteering time off; diverse sports and health offerings.

About Zalando

Zalando is Europe’s leading online fashion platform, doing business in 15 markets. Delivering first-class shopping experiences to our +19 million customers requires moving fast — with microservices, Agile processes & autonomous teams  —  and using cutting-edge, open source technologies. We are passionate about what we do and have fun while doing it. We’re also willing to experiment and make mistakes: It’s how we grow.

Sound like fun?

Start the conversation. Tell us what the next step in your career could be. Multi-talented? Please apply for the one single job that best represents your deepest core competency and mention your other skills in your application. If you need guidance or have any questions about our hiring processes, please contact recruiter Matthias Schmeißer.

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