Product Designer (UX) - Retail Operations

Zalando SE


Department: Retail Operations
Reports to: Product Design Lead
Team Size: 6
Recruiter Name, E-mail: Jenny Bäricke

As a Product Designer (UX) for Retail Operations, you work on all the core systems that enable Zalando to plan, procure and produce Europe’s best online fashion assortment. Your stakeholders are e.g. buyers, merchandise planners, controllers, content producers and pricing analysts. You’re part of a team whose mission is to do what Oracle and SAP can’t:


In close collaboration with other Designers, Researchers, Product Managers, and Front-end Engineers you will deliver best-in-class user experiences. You will help us reimagine what running a digital retail business at unprecedented scale means.


Discover: Go deep into the domains that make a retail business tick to discover problems worth solving and be a sparring partner for our Product Management partners to help in problem framing.
Define: When building enterprise systems, it’s easy to get lost in the complexity. To pull everyone back to what matters, you craft engaging narratives of the future we are working towards.
Design: Bring concepts to life by creating prototypes at all levels of fidelity. Whether it’s a quick flow of paper mockups or a web app using live data that you create with a team of engineers, you are constantly testing out your ideas in the wild.
Deliver: Work closely with developers to get your designs built, assuring quality. Measure your impact on efficiency and satisfaction. Iterate to excellence based on user feedback.



You are a mid-career designer. To land this job you will have very strong design skills with plenty of experience designing intuitive experiences across platforms. You should be able to show how you have been able to take a project from initial problem definition, working with research and designing user tests to delivering intuitive end designs.

Empathy: You have the mindset and methodologies to understand customers. You delight first and foremost in serving their needs effectively.
Design: You have strong visual design skills and are very comfortable working with and contributing to a design system.
Craft: You are fluent in UX design methods and tools. You excel at keeping users in flow during complex operations, while knowing how to sprinkle in playfulness and delight.
Experimentation: You have an iterative approach, strive to solve problems and are willing to kill your darlings when needed.
Facilitation: You know how to turn a meeting into an inspired collaboration session. You love integrating the perspectives of different disciplines to create stronger outcomes.



  • Culture of trust, empowerment and constructive feedback, open source commitment, meetups, game nights, 70+ internal technical and fun guilds, knowledge sharing through tech talks, internal tech academy and blogs, product demos, parties & events
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Extensive onboarding, mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms* (*available in select locations)

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.



Zalando is Europe’s leading online platform for fashion, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 23 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Job Info





Job Category

Technology & UX/UI Design

Experience Level

Professional Level



Jenny Baericke

Please note that all applications must be completed using the online form - we do not accept applications via e-mail.

Application Form

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Thank you for your application!

It is great to see that you are interested in joining us at Zalando. Your application has been received and we are doing our best to provide you feedback as soon as possible. Please be patient while we review your details.

In the meantime get to know our work and culture on Inside Zalando.