Product Manager - Experience

Zalando SE


Department: Zalando Dublin, Experience team

Reports to: Head of Engineering

Team Size: 15

Recruiter Name, Email: Owen Murray,

The opportunity

Zalando’s mission is to become the world’s leading platform for connecting fashion with people. Our challenges along the way: handling massive amounts of data; meeting our customers’ constantly changing demands; designing and implementing systems that enable the best merchandising and logistics processes in the industry; and building an architecture and products that truly scale (think “hundreds of millions of users”).

The Information Experience teams deliver world class experiences for customer accounts (login, registration, MyAccount), customization (search, brand, styles, trends, etc) & developers (e.g. Tooling, Product Hub, etc). Its mission is to build a new user registration, onboarding, account and self-help experience which significantly boosts the number of identified user sessions while driving down customer care costs (Customer Care, User Account stakeholders, Zalando customers).

As Product Manager for our Information Experience team you will help define the vision and roadmap for Zalando’s user experience on the Fashion Store by enabling UX/UI teams to build their own experiments to meet specific opportunities as well as be part of global design and optimisation initiatives involving multiple teams across Europe.


Your responsibilities

  • Be involved in designing and shaping the Experience products from the beginning
  • Work directly with the Product Leads and stakeholders from other teams.
  • Be the most important sparring partner for the Product Owner to discuss important decisions and plans, to challenge assumptions, and help to steer the long-term development
  • Create product definitions and user stories; Assess ideas and the business impact of decisions
  • Structure and document complex dependencies between products
  • Communicate with other product groups, and with software engineers to maintain an overview of structure, goals and dependencies of the involved products
  • Conduct analyses (or lead/ instruct analysts) for market research, user testing, business cases, or impact drivers.

What we are looking for

  • You have 5+ years experience in product management, have a thorough understanding of both software engineering/ software architecture and product development/ business needs
  • You are independent, with a creative mind and you are happy to take on a high level of personal responsibility. You like to think out of the box, you value sensible arguments over hierarchies and you are a true team player
  • You are enthusiastic for building cool products and like to share your enthusiasm. You have good communications skills and like to work with both engineers and business people
  • You love to structure complex product dependencies, applications and concepts
  • You have good English skills – written and oral

Our Offer to You

You will help revolutionize the fashion industry while transforming your career. We will help you develop a personal Tour of Mastery so you can create your own opportunities and take risks. We don’t want you to fear failure—we want you to learn from it!

We know that you can only “give it your best” if you enjoy what you’re doing. Our Weekly Tech Talks; +100 self-organized guilds annual Hack Weeks, and other learning opportunities will enable you to build your own Zalando experience.

We also offer a very competitive compensation and benefits package.


Any queries, please contact

Job Info





Job Category

Technology & UX/UI Design

Experience Level

Professional Level



Owen Peter Murray

Please note that all applications must be completed using the online form - we do not accept applications via e-mail.

Application Form

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Thank you for your application!

It is great to see that you are interested in joining us at Zalando. Your application has been received and we are doing our best to provide you feedback as soon as possible. Please be patient while we review your details.

In the meantime get to know our work and culture on Inside Zalando.