Product Designer (UX) - Recommendations

Zalando SE

ABOUT THE TEAM

Department: Fashion Store
Reports to: Product Design Lead
Team Size: 6
Recruiter Name, E-mail: Jenny Bäricke

As a digital product designer in Zalando's Personalization team, you will craft meaningful user experiences for our wildly successful fashion e-commerce platform, delivering personalized fashion guidance and relevant product recommendations to more than 25 million customers. The recommendation product is the key asset that empowers Zalando to build a truly personalised 1-to-1 relationship with every single customer.

WHERE YOUR EXPERTISE IS NEEDED

  • Discover: Get to know our customers intimately, both through individual interviews and data mining. Understand their fashion tastes, desires, motivations and maybe even mood. Navigate an intriguing problem space, exploring questions like “How might we delight customers by anticipating their intent?” or “How might we narrow down our vast assortment to provide a personal lens on the catalog while still giving customers enough freedom to look left and right?”
  • Define: Having developed and communicated an understanding of the customer journey, you will outline how to serve up personalized content at the right place and time. Choreograph the interplay between explicit customization and implicit personalization in order to deliver the highest value with the least customer effort
  • Design: Craft personalized content modules, pages and flows for responsive web and mobile apps. Enable highly desirable, intuitive interfaces.
  • Deliver: Build prototypes to generate user insights. Work closely with developers to get your designs built, assuring quality. Measure your impact on personal relevance. Iterate to excellence based on data

 

WHAT WE’RE LOOKING FOR

  • Understanding of customers, showing empathy and delight in serving their needs effectively
  • Fluent in UX and / or UI design methods and tools. Orchestrating unified experiences across devices and throughout the customer journey while knowing how to embody specific solutions in a usable and delightful interaction
  • A generative approach, striving to solve problems in the best way possible through iteration, and are willingness to kill your darlings.
  • Bringing users and stakeholders on a journey of increasing intimacy by explaining your designs clearly and telling compelling tales.

 

PERKS AT WORK

  • Culture of trust, empowerment and constructive feedback, open source commitment, meetups, game nights, 70+ internal technical and fun guilds, knowledge sharing through tech talks, internal tech academy and blogs, product demos, parties & events
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Extensive onboarding, mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms* (*available in select locations)

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

ABOUT ZALANDO

Zalando is Europe’s leading online platform for fashion and lifestyle, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 23 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Please note that all applications must be completed using the online form - we do not accept applications via e-mail.

Job Info

Location

Berlin

Contract

Full-Time

Job Category

Technology & UX/UI Design

Experience Level

Professional Level

Contact

Recruiter

Valeria Stanga

E-Mail

valeria.stanga@zalando.de
Please note that all applications must be completed using the online form - we do not accept applications via e-mail.

Application Form

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Thank you for your application!

It is great to see that you are interested in joining us at Zalando. Your application has been received and we are doing our best to provide you feedback as soon as possible. Please be patient while we review your details.

In the meantime get to know our work and culture on Inside Zalando.