Senior Product Designer (UX) - Consumer Insights

Job Category

  • Technology & UX/UI Design


  • Berlin


  • Full-Time
  • Professional Level


  • Zalando SE


As Zalando transforms from Europe’s leading e-commerce company into a multi-service platform for fashion, this is an exciting time to join us.
Zalando was founded in Berlin and this is where it all comes together. With more than 5,000 employees spread around the city, Berlin is not just part of our DNA, it’s a pulse that runs through everything we do. Here’s where you’ll find hundreds of technologists swapping ideas and methods with fashion teams, and where the different parts of the business fuse to create a platform ideally set up to meet the challenges of an ever-changing fashion ecosystem.
Consumer Insights is an entirely new data-driven Zalando offer enabling clients in the fashion industry to gain a holistic understanding of their business and consumers. This offer includes project-based consulting services and self-service web interfaces.
As a Senior Product Designer in our Consumer Insights team, you’re part of a high performing team, providing value to our product management team by being the go-to person when it comes to understanding our client’s needs and translating those into requirements for our self-service web interfaces.
This is an opportunity to be part of the forefront team to shape a new business venture and to personally grow with it.


As a Senior Product Designer (UX) in our Consumer Insights team you will help to develop one of the most impactful analytical B2B tools:
Discover. You are curious about our B2B customers and the problems we can solve for them. You shape Consumer Insights’ product design by understand the existing offer, building on it and generating ideas for new analytic features. You will help improving the tool in terms of structure, design and usability to improve our customer satisfaction.
Design. You bring concepts to life by creating prototypes at all levels of fidelity. Whether it’s a quick flow of paper mockups you put together in an afternoon or a web app using live data that you create with a team of engineers in a week-long sprint, you are constantly testing out your ideas in the wild. Strong UI skills are advantageous.
Collaborate. You communicate and collaborate effectively with many other multidisciplinary teams that are working on the larger Zalando platform but still like to work independently.
Validate. You will perform a variety of assessments -- from expert reviews to A/B tests -- using proven methodologies to ensure that Consumer Insights succeeds and delivers customer satisfaction.
Execute. The best design is nothing without an implementation to match. In close collaboration with our engineers and product managers, you continually iterate your way to success and user satisfaction.



User-centered. You have the methods and skills to ensure that all stakeholders walk in the B2B customer's shoes. You request and drive user research/usability tests as needed.
Multi-faceted. To master the daily challenges you are strong in UX interaction design and in visual UI design.
Business-proven. You’re used to be working independently and are not afraid to use data to inform your design decisions (and disprove your ideas!).
Convincing. You are interested in data and can effectively sell and explain it to stakeholders at all levels of understanding - from design unaware business people to highly experienced designers.
Collaborative. Your communication skills and empathy help you to succeed in your daily work with multidisciplinary international teams and diverse partners.



Culture. A workplace where trust, empowerment and feedback are valued; 100+ internal technical and fun guilds; tech talks; product demos; coder dojos; parties & events; ping-pong, video games and movie nights.
Perks. Competitive salary; great shopping discount on a wide range of products on; discounts from external partners; public transport discounts; relocation assistance for internationals; flexible working times; hardware of your choice; additional holidays & volunteering time off; diverse sports and health offerings*; free beverages & fruits.
Development. Your individual “Tour of Mastery”; mentoring program; extensive onboarding; diverse career opportunities; personal branding support; possibility to attend and speak at conferences
Peers. Self-organized, autonomous teams and international, accomplished experts to interact with & learn from.

Want to join us?

Then go ahead and apply! If you need guidance or have any questions about our hiring process, please contact Jenny Bäricke.

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