Senior Manager for Corporate Product Quality (all genders)

Location
Berlin
Contract
Full time
Job Category
Legal, Compliance & Governance

As a Senior Manager (all genders) responsible for Corporate Product Quality Assurance, you have ownership of the quality of the product and materials while supporting our operational teams to develop our Supply Chain Partners. You together with your peers in the Corporate Product compliance team are securing the best quality products in alignment with our physical and chemical standards.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. 


We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. 

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups 

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

  • Secure that Zalando has clear frameworks, policies and processes in place to ensure safe and good quality products.

  • Work closely with our technology teams to ensure our systems support our requirements and processes to ensure legal, safe and good-quality products. 

  • Support the business with expertise connected to our durability and quality agenda to meet future legal standards and internal policies.

  • Risk assessment validation and input to ensure innovation and new materials are in alignment with our policies and legal requirements in all our markets.

  • Input on difficult product cases (commercial decision, customer service case)

  • Build and host trainings, plus ensure methods are followed globally for suppliers/partners

  • Driving and participating in forums where collaboration with all quality assurance stakeholders ensures better processes e.g. design, sustainability, logistics, product safety and quality teams leads to 

  • Own the central product compliance communication timelines to ensure that our quality and safety requirements are delivered accurately and timely according to set processes.

WE’D LOVE TO MEET YOU IF

  • You have completed relevant studies e.g. a degree in fashion design, textile technology, or engineering or a similar field and have expert knowledge in quality assurance and the product quality area.

  • At least 5 years of experience and an understanding of how to implement changes in the supply chain.

  • You have been working in the 1st or 2nd line of defence in the product safety and quality assurance team, preferably in the apparel industry and/ or have a background in the testing industry.

  • Preferably you have a good knowledge of product safety and legal requirements even if the quality of the product and quality management is where you have your expertise.

  • As the Senior Manager for Corporate Product Quality, you deliver on the areas you have ownership of by living our values every day and primarily through collaboration and teamwork. 

  • You come with strong project management skills, can work independently when needed and are not afraid to make decisions within your area of responsibility.

  • You have strong stakeholder and time management skills.

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

  • Employee shares program

  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

  • 2 paid volunteering days a year

  • Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration

  • Work from abroad for up to 30 working days a year

  • 27 days of vacation a year to start

  • Relocation assistance available (subject to prior agreement)

  • Family services, including counseling and support

  • Health and wellbeing options (including Gympass)

  • Mental health support and coaching available

Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us 

Recruiter

Lara Grandemenge

lara.grandemenge@zalando.de

Please note that all applications from this job page must be completed using the online form - we do not accept applications via e-mail. Once reviewed, our recruiters will contact applicants via an official Zalando email address (@zalando.de).

In some cases we also work with a selection of headhunters and agencies to fill specific roles. Please note that neither Zalando nor our recruiting partners will ask for any kind of payment to apply for a job or attend an interview.

If you have any questions about our recruitment process, please take a look at our FAQ page.

About Zalando

It’s the perfect time to join Zalando on our journey to build the leading pan-European ecosystem for fashion and lifestyle e-commerce. Help us offer an inspiring and quality multi-brand shopping experience for fashion and lifestyle products to about 50 million active customers in 25 markets. Or be part of our logistic infrastructure, software or service capabilities to help brands and retailers run and scale their entire e-commerce business, on or off Zalando. Join our Zalando ecosystem, to enable positive change for the fashion and lifestyle industry. 

Learn more about our culture