Principal Portfolio Manager (all genders)

Full time
Job Category
Project & Program Management


Zalando Marketing Service (ZMS) stands for a new era of marketing in e-commerce. The company helps partners to shape love brands, create strong customer relationships, and accelerate their business, by integrating data-infused and inspirational marketing. ZMS enables fashion, beauty and lifestyle partners to engage with ~50 million active customers across 25 European markets on Zalando and beyond, and provides access to exclusive fashion and lifestyle audiences. Based on deep customer insights, smart marketing tools, assortment and content creation expertise across >50K campaigns, ZMS drives the marketing and sales impact of its partners seamlessly along the path to purchase, from brand awareness, to consideration and conversion.

In your role, you will be in charge of delivering the most complex programs and projects together with the tech teams and the stakeholders, ensuring the alignment of your delivery with the strategic values of Zalando, Partner Services and other business units you are supporting. You will be part of the ZMS Tech PMO, and a key individual in contributing to the ways of working and improvements that support the PMO and your colleagues in projects and program management.


To manage the accountability and the ambitious goals of the ZMS Tech function, we are seeking to hire an experienced and visionary portfolio manager to implement Zalando portfolio management standards in an effective manner. In this role, the candidate will enable the execution of the ZMS strategy and ensure alignment of all investments with overarching business goals. 

As the Principal Portfolio Manager you will implement target portfolio metrics, and key ceremonies and standard processes for portfolio management in ZMS together with the respective executive leaders. 


  • Strategic Planning and Execution: Develop and implement a comprehensive strategic portfolio management framework aligned with organizational goals and objectives. Collaborate with executive leadership to define and refine the company's strategic priorities. 

  • Portfolio Optimization: Have an understanding of portfolio processes, and are able to enable decision making in your portfolio. You are able to quickly zoom in on details as required while at the same time maintaining a robust helicopter view of your portfolio. Structure and adapt your portfolio to develop a clear granular view of work based upon the organization’s needs, and enable your business leader to secure support, budget and resources to achieve the expected impact. Oversee the management and optimization of the project portfolio to ensure it aligns with the company's strategic objectives. Evaluate and prioritize projects based on their strategic fit, resource requirements, and potential impact. Manage your portfolio to the highest standard with a continuous improvement mindset, and continuously guide your organization in identifying the right projects to pursue at the right time, ensuring strategic investment in alignment with the company strategy. Make complexity manageable and bring structure to the organization by driving an increase in transparency on the organization's strategy and resource investment. 

  • Risk Management: Identify and assess potential risks associated with the project portfolio and develop mitigation strategies. Implement risk management processes to proactively address challenges and uncertainties. Drive discussions around the identification and management of trade offs in your portfolio, including the escalation to higher level portfolios, and work with little to no guidance. Forecast upcoming changes and/or incoming projects due to a strong understanding of both your organization’s and the overall company’s strategy.

  • Resource Allocation: Work closely with department heads to allocate resources efficiently across strategic initiatives. Monitor resource utilization and recommend adjustments to optimize portfolio performance.

  • Performance Monitoring and Reporting: Responsible for the management of an organizational portfolio including steering, intake, prioritization, implementation, reviews, and reporting. Provide regular, transparent reporting on key portfolio updates to executive leadership. Manage work in progress through regular prioritization and ranking exercises, and resource availability and allocation insights. The insights derived from your work with your portfolio is leveraged to improve the design of your organization, and increase transparency of your organization’s strategic investments, resourcing, budget tracking, planning, and investment forecasting.  

  • Stakeholder Engagement: Collaborate with internal and external stakeholders to ensure alignment of project outcomes with stakeholder expectations. Foster strong relationships with key partners and vendors to enhance collaboration and project success. Work as a member of the ZMS senior leadership team while nurturing and maintaining a relevant network. This includes identifying the right senior stakeholders when working on tasks, understanding their needs, and actively asking for their feedback to uncover blind spots.

  • Innovation and Continuous Improvement: Drive a culture of innovation within the organization, encouraging the exploration of new ideas and technologies. Continuously evaluate and improve portfolio management processes to enhance efficiency and effectiveness.


  • You are a strategic thinker with a proven ability to drive business outcomes through effective portfolio management.

  • Have experience working in dynamic and fast-paced environments.

  • Have several years of experience in the tech, e-commerce and online industry and a strong experience as a leader. 

  • Can navigate in the tech as well as business related context and is experienced in acting as the link between strategy and execution for all hierarchy levels.

  • Possess great interpersonal, communication, and influencing skills with all forms of stakeholders up to the C-suite that allow you to speak with precision, clarity, and empathy.

  • Developed and/or managed a matrix organization portfolio. 

  • Be comfortable with ambiguity and change while bringing solutions to help move decisions and the organization forward.

  • Mastered project management methodology and frameworks, especially in an agile environment.

  • Have empathy, awareness, and understanding related to working in a mission driven and highly diverse and inclusive environment like Zalando.

  • Have a near native language English writing and speaking skills.


Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer. Learn all about Zalando and our values here: 

  • Employee shares program

  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

  • 2 paid volunteering days a year

  • Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration  

  • Work from abroad for up to 30 working days a year

  • 27 days of vacation a year to start

  • Relocation assistance available (subject to prior agreement)

  • Family services, including counseling and support

  • Health and wellbeing options (including Gympass)

  • Mental health support and coaching available


At Zalando, our vision is to be inclusive by design. This vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. 

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. 


Karolina Miernik

Please note that all applications must be completed using the online form - we do not accept applications via e-mail.

About Zalando

It’s the perfect time to join Zalando on our journey to build the leading pan-European ecosystem for fashion and lifestyle e-commerce. Help us offer an inspiring and quality multi-brand shopping experience for fashion and lifestyle products to about 50 million active customers in 25 markets. Or be part of our logistic infrastructure, software or service capabilities to help brands and retailers run and scale their entire e-commerce business, on or off Zalando. Join our Zalando ecosystem, to enable positive change for the fashion and lifestyle industry. 

Learn more about our culture