THE ROLE & THE TEAM
 

Zalando is Europe’s leading online platform for fashion and lifestyle, connecting 50+ million active customers, brands and partners across 25 markets. Our aspiration is to reimagine fashion for the good of all and be a more sustainable platform that is inclusive by design. Product Design at Zalando is a community of 200+ product designers, content designers, and user researchers. 

The team is looking for a Principal Product Designer to lead the evolution of our Ratings & Reviews experience within our e-commerce platform as well as improve some of our major conversion and growth drivers on web and apps. This is a unique opportunity to shape a high-impact area, directly influencing customer trust, user generated content, engagement, and ultimately, our business growth.We aim to make our digital products the best possible expression of our brand, and continually raise the quality bar of our user interfaces. You will be ensuring design quality across all facets of UI as well as utilising our Design System.
 

WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)

• Plan strategically as a partner with engineering, product and brand to define the future of the e-commerce platform at Zalando

• Create high-quality interactive prototypes to communicate your work. Use user research and data to inform your reasonings

• Represent the team by sharing your work and presenting cross-functionally. Be able to precisely articulate design rationale and goals

• Be a key contributor in creating consistent customer experiences across our customer journeys

• Contribute to the Zalando Product Design community by sharing best practices, mentoring and teaching colleagues, crafting best-in-class solutions, bar-raising in design reviews, and sparking inspiring conversations
   

WE'D LIKE TO MEET YOU IF... 

• You lead by example with inspiring UI craft, prototyping skills and creating delightful user experiences

• You have a solid range of design skills in your ever growing toolkit – including user research, workshop facilitation, UX and UI design – to ensure fluid and holistic customer journeys.

• You have fostered partnerships with senior stakeholders and supported broader product teams in applying systems around individual product constraints. 

• You are a strong cross-functional partner having worked closely with engineers, a great communicator, and above all, you approach problems holistically

• You are able to precisely articulate design rationale and present to diverse stakeholders from all across the company

• You understand metrics for success and leverage data to continuously iterate on designs that drive measurable growth and engagement.

• You’re experienced with accessibility and motion design

• You have experience with mature design systems. 

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program

• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

• 2 paid volunteering days a year

• Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration

• Work from abroad for up to 30 working days a year

• 27 days of vacation a year to start

• Relocation assistance available (subject to prior agreement)

• Family services, including counseling and support

• Health and wellbeing options (including Gympass)

• Mental health support and coaching available

• Drive your development through our training platform and biannual peer-to-peer review

Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring – we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, and marital status from your application. We only assess candidates on their qualifications and merit. 

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups 

Please note that all applications must be completed using the online form - we do not accept applications via email.