THE ROLE AND THE TEAM
As a Know Your Customer (KYC) Junior Manager at Zalando, you will be part of our internal KYC team helping to mitigate all risks associated with illicit activities and maintain compliance with regulatory requirements. It involves a strong combination of process excellence, monitoring of partner due diligence, risk assessment, reporting, compliance and system implementation. All to ensure an effective and robust KYC process. Your role will be key in driving the regulatory process between a partner's decision to join Zalando, their successful onboarding go-live and continued business on the platform. Ultimately you will contribute directly to compliance outcomes, indirectly to commercial outcomes and have a significant impact on the post-sales journey of our partners.
INCLUSIVE BY DESIGN
At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit.
We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process.
do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups
WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)
Data collection, partner communication (collection of data sets, enablement, answering questions), review of submitted information and verification of Partner data, screenings against negative lists and approvals.
Drive the onboarding of new partners and regular reviews of existing partners in compliance with KYC requirements; collect partner data and allow for a partner-centric communication of the requirements and process steps.
Analyze KYC documentation in accordance with Zalando AML policy & KYC process description and performing research via internal tools and external sources. Escalate potential risks and technical issues, where applicable.
Driving your KYC case management process performance against a clear set of KPIs providing reporting to management on a weekly basis.
WE’D LOVE TO MEET YOU IF
Master or Bachelors in Finance / Business Administration or Law.
Minimum 2 years of successful experience in KYC, Anti Money Laundering or compliance in the financial services industry.
Understanding of KYC/AML regulations. People management experience is a plus.
Has high standards, values hard work, is results-driven and can demonstrate meticulous attention, ownership, accountability and team collaboration.
Good skills with Excel spreadsheets and a good working knowledge of Salesforce CRM tools.Excellent written and oral skills in English is mandatory
Good knowledge of the mutual fund industry in Europe would be considered as an asset.
If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!
OUR OFFER
Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
2 paid volunteering days a year
Hybrid working model with 60% remote per week, actual practice is up to each team to best support their collaboration
Work from abroad for up to 30 working days a year
27 days of vacation a year to start
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Gympass)
Mental health support and coaching available
Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us